Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Order wifi pods

Hi.This is my first post here and i’m sorry if I didn’t  follow any rules. I want to know how do i order wifi pods? I’ve scanned the home using the connect app and there is no option to order a wifi pod. 

iqbal3 by Joining in
  • 5 replies
  • 0 kudos

Hub3 Red Light

Hi, looking for supportMy VM hub3 has now had a solid red light for over a week. I've restarted, reset, checked cables and had the automated VM service check for problems - still have the same result. Starting to get some spotty service to some conne...

CMGIDLEY by Joining in
  • 2 replies
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Resolved! Red light hub 3, worried about overheating risk

Have tried resetting the hub multiple times. I have left the hub off for a period to allow to cool down. The red light remains. Hub is in a well ventilated space. Have called virgin several times only to be told there are no issues with the hub even ...

wkervick by Tuning in
  • 9 replies
  • 0 kudos

New Hub reboots at midnight every night

Hi folks.So i previously had the Superhub 2.0 (had it for about 7 years) and i encountered an issue where the wifi networks would randomly vanish  maybe once a day (even though connection via ethernet is fine) and i would have to restart the Hub to g...

Resolved! The Free Hub 4 Email

Hi all,It seems from reading here that this is an issue that has been going on for some time. (years)I received an email telling me that my router was old & I could get a free upgrade to Hub 4. (Which seems quite an old router anyway.) Why not?I foll...

bbarryp by Tuning in
  • 5 replies
  • 0 kudos

Resolved! Hub delivery

Mt installation is booked for tomorrow and I've still not received my hub when should it arrive by 

Ethernet connection not working - issue with DNS

It appears there is an issue just before the DNS symbol whilst trying to connect my LG Tv via Ethernet into a virgin media power line adapter that I have just reset and reconnected to the box successfully? I have checked my Tv for any issues with tha...


Ssid name change

I have a question about my wifi im on hub 4 theres this strange thing when my 5ghz ssid name would change to same name as my 2.4 ghz over night so it would display 2.4 only both being same name this never happened before im on gig1 network i noticed ...

WiFi pod needed

Can someone please tell me how to order a pod? I am new to virgin but am starting to regret that decision as the WiFi does not reach through my house to the computer! I am getting nowhere on the app! 

Wifi pod

I can’t get proper signals in my other living area. Kitchen and some other areas. So how can i order my first wifi pod? Virgin connect app does not help properly it always gives suggestions like may be you have too many devices connected reduce devic...

Qasim730 by Joining in
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  • 0 kudos