Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 52 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Modem not working

We have had a new modem fitted today, it worked for about 20 mins but now has a pink light and has disconnected from all devices and is not even visible on my WiFi networks. Tried to call but was hung up on twice. 

Gary1724 by Joining in
  • 2 replies
  • 0 kudos

I wanted disconnected my services

Hello team, I want to disconnected my services from virgin as soon as possible because from tomorrow I am not longer to use the service.I have broadband connection please help me how to disconnect the service as soon as possible urgently.

Price of 1 hub

Hi I have recently joined Virgin Media for fibre broadband but can’t get WiFi in some rooms in my house. I phoned virgin today and was quoted £8.00 extra per month for 1 hub! Is this correct? This increases my monthly payments from £33 to £41 per mon...

Jensian by Joining in
  • 4 replies
  • 0 kudos

Hub 3 and Wifi pods not working well

Probably 2 different issues, but both have started at the same sort of time...My hub 3 now constantly has a red light on the front - I rang in to support and was told it was due to a network issue in the area (which would be a first, normally the lig...

venables by Up to speed
  • 11 replies
  • 0 kudos

Cutting out around midnight every night!

So for MONTHS now i've had this issue, what seems to be every day but I do get the odd days where it doesn't cut out, but usually without fail the whole internet will go off around 12am midnight (usually around 11:54-55-56), wifi and wired connection...

Unstable broadband

Hi Ever since signing up with Virgin when I moved to my new home, the broadband has been incredibly unstable. I get drops outs where the hub light flashes multiple times a day! If I ever call, I am told it is a problem in our area, this has been goin...

MrsP22 by Joining in
  • 3 replies
  • 0 kudos

Roouter Relocation

Hian anybody direct me to the online form etc to request my cable entry point o thr house be relocated?  Recently moved in and the current point is not practical - on the other side of the house to most devices.  Extenders/access points not practical...

symey by Joining in
  • 3 replies
  • 0 kudos

Help weak signal issue

I’m trying to connect my cameras, but my phone will not let me connect it because it keeps saying weak signal. How do I fix this please?

Massive Packet Loss since 3am

Hi Since 3am I am getting huge amounts of packet loss. Phoning Virgin Media is no help as when I say I have packet loss they don't un...