UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
We have had a new modem fitted today, it worked for about 20 mins but now has a pink light and has disconnected from all devices and is not even visible on my WiFi networks. Tried to call but was hung up on twice.
Hello team, I want to disconnected my services from virgin as soon as possible because from tomorrow I am not longer to use the service.I have broadband connection please help me how to disconnect the service as soon as possible urgently.
Hi I have recently joined Virgin Media for fibre broadband but can’t get WiFi in some rooms in my house. I phoned virgin today and was quoted £8.00 extra per month for 1 hub! Is this correct? This increases my monthly payments from £33 to £41 per mon...
Probably 2 different issues, but both have started at the same sort of time...My hub 3 now constantly has a red light on the front - I rang in to support and was told it was due to a network issue in the area (which would be a first, normally the lig...
So for MONTHS now i've had this issue, what seems to be every day but I do get the odd days where it doesn't cut out, but usually without fail the whole internet will go off around 12am midnight (usually around 11:54-55-56), wifi and wired connection...
Hi Ever since signing up with Virgin when I moved to my new home, the broadband has been incredibly unstable. I get drops outs where the hub light flashes multiple times a day! If I ever call, I am told it is a problem in our area, this has been goin...
Hian anybody direct me to the online form etc to request my cable entry point o thr house be relocated? Recently moved in and the current point is not practical - on the other side of the house to most devices. Extenders/access points not practical...
I’m trying to connect my cameras, but my phone will not let me connect it because it keeps saying weak signal. How do I fix this please?
Hi Since 3am I am getting huge amounts of packet loss.https://www.thinkbroadband.com/broadband/monitoring/quality/share/716b0e309b8b4dc373a8714b523f12753b5c03ca-30-01-2023 Phoning Virgin Media is no help as when I say I have packet loss they don't un...
Hi all,I have been experiencing intermittent dropouts of my works software VPN for a few months now (up to 10 times a day - really annoying). At first I thought it was related to my home network, but have ruled that out by connecting straight into my...
