Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
YourOpinion Survey
Recently had broadband installed and the guy was pretty sound. Asked me to leave a review through the youropinion survey with a provided link but that link doesn’t work ? I would be more than happy to give the techs name and ID as it was well deserve...
Virgin media hub 3 solid red light
I use the hub 3 in modem mode and for a few months ago I have been random losing connectivity. I have noticed that the hub3 has a solid red light. I did the factory reset and this did not help. I still have the solid red light.I am concerned that the...
Resolved! Virgin connect app wifi pause not unpausing
Hi I’ve used Virgin connect to restrict wifi access to an Xbox. So paused it! When I unpause it, it’s says ‘something has gone wrong’ contact support but this brought me to this forum!any ideas anyone?
Virgin Media and Sky Q and VM Connect App
Hello, Having been with Virgin for about a month everything has been fine. However woke up this morning and tried to watch tv via a Sky Q mini. It gave me the no wi fi connection, second sky q mini has the same issue. Laptop connects to the internet ...
Can I have 2 internet lines in 1 house?
So currently I have the 1gig package which has worked flawlessly since having it installed. I have my fibre line come into my living room where it works great. Heading into the other 2 bedrooms is where I have the problem of poor speed and noticeable...
Red/Orange light on Hub 3
I am existing customer, I changed my package a few weeks ago (16th May) which disconnected my landline (i don't use it) so broadband only. Since then the light on my hub 3 went from dim yellow to steady orange, then over the past few days solid red.1...
Network Issue between Virgin and AWS?
Hello,Since last night I have noticed certain services are unable to function fully that seems to use AWS. Such as FlightRadar24, Signal, Slack etc.In terms of FlightRadar24 the website loads but no planes show. It seems the planes load via data-feed...
Wifi
is there difference if you connect ethernet to a router or if you connect it to a wifi spot? or will you have the same ping while you play games on xbox or playststion?
Total Loss Of Service in Area
My wife has reported a total loss of service for over 12 hrs in our village and the surrounding areas and villages .I have booked an engineer visit for Monday but I'm unable to register for loss of service help ?
Cant order booster
Been a 1gb oomph customer for years, unfortunately after running a scan on the virgin media connect app it shows I'm less than 10mb speed in 2 areas of the house. I'm unable to order boosters on the app and it has since stopped working and won't conn...
