Hi I need my old landline number porting over but I've spoken with 3 agents over the phone and none of them seem to understand what I am asking them to do. I tried calling retentions but there isn't an option if your thinking of leaving anymore. What...
Am getting this message on my phone and no dial tone. Virgin engineer came out and said phone must be directly connected to the router which is not possible???
I have had and paid for a phone line for years but never used it, I had the new hub v6 box installed end of last year but had no phone cable supplied. Have now come to use landline but cannot get a dialling tone. Do I need a specific type of cable an...
After not using a landline for a number of years we now want to have one to use. I have lost the cable and adapter that was provided prior to the switchover and was wondering how I can get a replacement please?
How do I get my landline working? Tried several times get absolutely nowhere, very ill partner and need landline for health contacts and appointments....shocking service.
I'm trying to contact my insurance company and get put on hold as usual.The connection seems to cut out after 7 mins 30 secs. Tried three times, same result.Is this a 'time out' feature of VOI?If so, can I disable it?
I am getting rather sick of this now.The phone is dead yet again, no line cord error until I unplug the line - just like last time. Just like last time checking on website 'No problem reported', my mate round the corner has Virgin phone and thats OK....
Is someone able to help with a landline number transfer from Sky please ? We keep being given transfer dates and promises that just don’t materialise and are currently paying for both Sky and Virgin with still nofirm date.
phonecall on my bill but i dont use a landline how can this happen . i havent even got a house phone
VM had planned maintenance in our area which was supposed to finish at 6am today.it didn't... there is know a registered fault on their status page to say service expected to return by 4pm. So I can't make landline calls as in their wisdom the phone...
