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Landline not working conflicting VM messages

My landline stopped working yesterday. If I ring it from my mobile it goes straight to voicemail. checked status online and it says no problem but when I phone virgin a message says there is a landline problem in my area. Is this Schrödinger’s proble...

Shaz_cat by On our wavelength
  • 318 Views
  • 3 replies
  • 0 kudos

Landline not working

Landline stopped working a couple of days ago. It was working perfectly fine and then just stopped. Try to make calls and it goes through the process, but then makes a noise like the phone's engaged. Have tried calling landline from mobile and get th...

t-c-w by Joining in
  • 251 Views
  • 1 replies
  • 0 kudos

Home phone not working.

Hi, since this morning, my landline phone can not receive calls. When people try calling, it constantly sounds engaged. Can someone please help. Eh33 area

Resolved! Porting my BT landline number to Virgin

Hi.  Looking to port my BT landline number to Virgin with whom I already have a landline phone.  Rang BT twice and told Virgin have to grab the number.  Rang Virgin and told get BT to do it.  Online form on Virgin website says enter your Universal Ac...

Fsaman10 by Joining in
  • 5714 Views
  • 32 replies
  • 2 kudos

No phone out or in but dial tone

Rang helpdesk finally got second line who told me to factory reset hub 4 and then promptly disconnected.  I biw have no broadband no phone so matters have only got worse.  I worked IT systems for years and they seem to be reading from a useless check...

kevinV by On our wavelength
  • 288 Views
  • 3 replies
  • 0 kudos

No incoming calls on landline

No incoming calls through landlineCan dial out but nothing incoming only had this service for a week and already issues !

TL4 by Joining in
  • 207 Views
  • 1 replies
  • 0 kudos

Number incorrect

Trying to call my mother and getting a message saying the number is incorrect? she is elderly and on her own so needs the landlineSystem says no problems in her postcode 

WDM1 by Joining in
  • 231 Views
  • 2 replies
  • 0 kudos

Landline Hub problems- AGAIN - cannot make calls

VIRGIN MEDIA WEBSITE HELP SECTION IS USELESS. How about this wording: Can't make landline calls? First, we need your home phone zone – this is based on your area and how you connect your phone. Just dial 1765 from your Virgin Phone. On Fix you...