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Landline number not ported!

I recently ordered a package phone and broadband at the start of January. I was told it will take 7 days to port my landline number from Vodafone. So i took the 12th January as my installation date. I made the lady aware that i use my landline for my...

Mwnisar by Tuning in
  • 667 Views
  • 12 replies
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Landline not accepting anonymous calls

Appreciate it's not a bad thing... But our landline isn't going off when an anonymous/unknown caller id phones us. We found out through waiting for Doctors appointment then I tried using my mobile on hidden id but nothing. We've not got anonymous cal...

JAK92 by On our wavelength
  • 285 Views
  • 7 replies
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Resolved! Landline

Cannot phone landline to landline just get engaged tone can phone mobile nu.bers OK phoned virgin media and was told I now have to add the area code e.g.0208 is anyone else having this problem 

Gina1854 by Joining in
  • 293 Views
  • 4 replies
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Landline not switched over

I was notified months ago, ( and sent a new router and adapter) that my landline would transfer to fibre on the 9th January 2024. Nothing has changed, thankfully my ‘old’ wired connection still works, but I have had no further communication/notificat...

Minto99 by Joining in
  • 178 Views
  • 2 replies
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TW1 No dial tone

My landline has been slightly crackly for a few weeks, but today it is very bad and I have no dial tone.  Have had the problem before and it is always in the road box, usually after heavy rain. 

need my landline Migrated to CV21

HiI have been trying to get my landline migrated from the old copper to CV21 since well i can't remember the exact date but it was from when this change was first announced, for my landline to go though my internet due to my property having work done...

Landline not working

I have a dial tone but the landline can't make calls or receive calls, has a busy signal. Phone is via internet. All was working fine until about 1 week ago. No changes made by me to phone or hub.I've tried all the standard things, checking connectio...

Resolved! Landline Voicemail not working

A few weeks ago, I decided to get rid of "Voicemail Plus" from my account as I never used the additional features, and switch to the standard free Voicemail.After this, when calling 1571 I was prompted to set up Voicemail again as if it were a new se...