Recent DiscussionsHub 3 Ethernet failed with red light - new hub needed We have had our current Hub 3 for many years. It's connected to our main PC and a number of other devices via Ethernet. We use Wi-Fi as well. Last week, I noticed that the main PC was connecting via...Cant someone please help. Unable to change my memorable word! Hi all, I need your help! I've been on the phone with Virgin Media for over an hour to try to change my memorable word. They gave me instructions which I followed but the option for me to change the...Connect app not finding my hub5 Hi The connect app is not finding my hub 5 even though the iPad I am using to connect to it and do a hotspot check is right next to it. Please can someone advice. regards Helen Solved10AM Drop Out SInce the start of October I have a regular drop out of connectivity around 10-12:00 Doesnt last long, just the router reboots and I need to conenct again, but why is it happening and what can be do...High noise levels and service dropouts I'm getting high levels of noise on my connection and periodic service dropouts requiring a manual router reboot. I had a repull last year, and a recent visit from an engineer who checked everything...Hub set up or not? So, one problem with my account gets sorted after three months, and then the next day this. I was offered a new hub 5 to replace my old hub 3. I installed it yesterday and had a text message confir...SolvedPossible hub issue? Hi. I have Hub5x which is now about 2 years old. Recently I started having issues with some streaming services. YT and Spotify works fine but I can't listen to any internet radio. When I do onlin...routers I use modem mode with a hub 3 amd my own tp link touter which is 5 years old single channel and no recent firmware is available since 2021 and it does have known exploits for my model version. I was...SolvedOngoing issue since March Hi, we have been experiencing intermittent issues since march 2025, i had been speaking to a VM forum team member but they have stopped responding to my messages and we are still no better off for a ...Hub 3.0 overheating llight (RED) go red after few seconds after rebooting Hi, We started to have few issues with our network and I am coming to conclusion its the HUB 3.0 overheating as the LED reports RED all the time and when rebooted it goes purple for few seconds and...
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