Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Impossible to order WiFi Pods

Why is it so hard to order a free WiFi Pod which I am entitled with my package?  I have run speed tests in the Connect App showing in one room a speed of 10MB.  But no option to order a Pod in the Connect App.  I have logged in to my account on the w...

Joe17 by Joining in
  • 2 replies
  • 0 kudos

Upload speed

I play online games every weekend,and the upload speed is keeping slow or 0 mbI already is 1gb fibre  package a month and your promotion said that will not affect the download and upload speed!

Jay0817 by Joining in
  • 1 replies
  • 0 kudos

whats wrong with the signal?

what's wrong with the wifi signal?I pay £45 a month for the 1gb,now the wifi is just 119mb download and o mb upload?and also the hubs speed 0 mb upload!what's the problem

Jay0817 by Joining in
  • 1 replies
  • 0 kudos

Frequent disconnection

Hello,I recently got connected with Virgin Media broadband. Since the beginning, my router has frequently been disconnected from the virgin server and restarted very frequently causing loss of internet for at least 15 minutes per episode. This has be...

zahidrmc by Joining in
  • 4 replies
  • 0 kudos

Using VM Powerline with own router in modem mode

Helloso I currently have a hub3 with naff wifi range and i've been unsuccessful in persuading VM to send me a hub4 or 5.I've decided to buy my own router but I'm currently using a number of the old style Wifi powerline boosters to extend my wifi cove...

Ryles by Joining in
  • 6 replies
  • 0 kudos


I am in area 14.(BD2 1LJ) Every so often we are getting a drop in broadband service. This is random and infrequent. The hub 4 begins to flash. After restarting by either switching off and on and or resetting it clears. The last time was about an hour...

ianjayne by Rising star
  • 46 replies
  • 0 kudos

Resolved! Terrible speed, potential network fault

 I've been experiencing an extremely slow broadband speed for a few weeks now. I have an M350 package, previously speedtest would very consistently show speed in the 350 Mbps range, lately it's been around 8-11 Mbps so clearly something is off. No ch...

lucianf by Tuning in
  • 6 replies
  • 0 kudos

Resolved! Hub 3

After constantly resetting my Hub 3, the Red light will not change to White. Is it possible to get a new hub under this condition?