Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I cancelled my services with VM in October/November 2023 but are still getting email most of which are spam. How do I get my email address removed so I no longer get these?
help ...cant access virgin.net email ?
I have an ongoing conversation and I have just tried to reply and the email doesn't send, the system reports "Message could not be sent to the following recipients: ["[removed] (554 - 554 5.2.0 SMTP602 Message contains Spam Content ; this is happen...
I have been using a virgin media email account to send emails from Outlook (desktop) using smtp for a family domain email account (emails download to a pst file). All has worked for years but stopped a couple of weeks ago. On send you get a failure s...
This has just happened to my sons email whilst updating his phone, seem to be going around in circles trying to email password working. I can no longer manage accounts only delete them help please
i'm trying to access my virgin media but i lost my password and the virgin doesn't send me a link to set a new password any idea round this because the customer service support system are terrible
Long winded queryI have many e-mail addresses from the old Blueyonder days, and have been happily using them for 20+ years.Finally got around to getting a new PC (Windows 11)Have been using an old Outlook program for many years, which worked perfectl...
I have had VM broadband for years and had a ntlworld email address alongside my VM email account. I used to use it as a mailbox on my phone but could also access it through the webmail login until 2mths ago. In the VM app the VM email is primary and ...
I use Thunderbird as an email client, and a POP connection to download emails. This has worked pretty well for years. In the last few weeks the email content has been very slow to load. Although the list of emails in the inbox in Thunderbird appears ...
I want to delete my old and no longer used virgin.net email account please. More than a decade ago I was told VM would delete it as I am no longer a customer but this never happened. I can see posts from others where the fabulous VM forum team respon...
