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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Synching Mobile to VM email

Firstly this is my first post so apologies if not clear. I upgraded my android mobile and was instructed to use a third party email (Gmail) to verify the integration. I have successfully linked the mobile to my VM emails however, I find that when I w...

Smitan by Joining in
  • 3 replies
  • 0 kudos

IMAP not authenticating

I have a blueyonder email address.I can connect using POP and Microsoft Outlook. on my main PC successfully using a new password as of today.I can connect on all my other devices (mobile phones and portable) by first connecting to Virgins main web pa...

mbrant by Joining in
  • 1 replies
  • 0 kudos

Is the NTL Server down

29-01-2024 Is the NTL server down as I can't send or receive emails. It keeps asking me to log in to my NTL email account and password which I try but can't do as an error message pops up saying contact the server provider. This has been happening fo...

Ricky19 by Joining in
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  • 0 kudos

Your Virgin Media Mail account is currently unavailable (NTLWORLD)

I have become locked out of my email account without any warning whatsoever.Your Virgin Media Mail account is currently unavailableLooking at other posts on the forum with this exact issue, I have changed my password, enabled 2FA, still locked out.Ov...

superplay by On our wavelength
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  • 0 kudos

E-mail account locked

I have been locked out of my e-mail account and cannot accee the relevaant page to be able to reset or change the password. This is extremely urget as I need to be able to acecess my e-mails as I am waiting for an e-mail regarding a medical condition...

Virgin Media Email becoming unusable

I have probably been with Virgin Media too long.Recent developments indicate that Virgin Media would like to get out of running an email service, although they say that existing customers will keep their email facility.Well keeping a service would me...

Thombcat by Joining in
  • 2 replies
  • 2 kudos

Forbidden 403 webmail error (all browsers, multiple PCs)

I have two email addresses (secondary emails) where I am not able to access email and I am getting 403 Forbidden. Also note that I have further 3 email addresses (one primary and two secondaries) where I do not have this problem. I tried this accessi...

blox40 by Tuning in
  • 5 replies
  • 0 kudos