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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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Re: Old ntlworld email has been hacked

Hi Robert. The same thing has happened to my ntlworld address. I am a Virgin Media customer, I left and rejoined. I can't log in to this email account anywhere but my phone, and Virgin Media couldn't help me over the phone. Any help in this matter wo...

Naybot9 by Joining in
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Resolved! email

Hi,I have seen many threads on email loss of passwords. I lost mine some  time ago.After a lengthy discussion with Virgin support, I was no further forward resetting my lost password. They referred my to Talk Talk.I no longer use this emai...

Blueyonder help please

I have always been the one to log into VM to pay our broadband bill. However, I personally moved my email address away from blueyonder to Outlook as my old dial up email kept flagging as spam. My husband, kept his email account. Our computer has spec... mail

I admit that I probably failed to heed the warnings and have only just got around to look at replacing my legacy "" mail account.  Can I still log into my account via browser in order I can change my password?  When I try and log on I recei...

Mickbott by Joining in
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Resolved! Disappearing emails

HiI hope someone can help!I use MailWasher to screen my emails.  Some of my emails appear in MailWasher but not in Virgin webmail.  Then they disappear from MailWasher.  I have contacted MailWasher support and they say it is not their program beacuse...

BillD1 by Joining in
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Email account and login

Please Help. I'm going NUTS! Already logged the issue on 1st March - and not resolved. Heard NOTHING.Not sure if this fact is related: but my email was one of the ones that was 'hacked' last year, where login wasn't possible, then the old emails took...

Need access to old email account on

Hi, at some point my e-mail account (that had e-mails from redirected through domain aliasing or something) was removed. This was present on VM, but as I say was removed for some reason at some point without my knowledge....

Resolved! Email problems using Edge

Just recently (approximately 3 or 4 days) I have found that I am unable to delete or move any emails from my account whilst being accessed via the Edge browser on my laptop I am having to use other browsers to access my account in order to use the fu...

Resolved! Nothing going into email at all

I haven't received any emails since 25th February Inbox or spam. Friends have sent me emails but they are nowhere . What has happened can anyone help me please ? 

fedup007 by Tuning in
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