Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
just received a random virgin bill strange amount wrong payment date and from dake construction.comobviuouyly a scam !
We will be away for a few days and need to access my wife's blueyonder account via internet. When I open the account via my phone I get all my messages but her account shows up in Red and the message "the folder is empty pops up. Through Thunderbird ...
I had a message from VM stating my email login was compromised and to reset my password, and I can get as far as Step 2 in the online guide but in keeping with other users never receive the verification email from VM so as to activate my third-party ...
I have been attempting to contact customer care services regarding the cancellation of my broadband service. Unfortunately, despite multiple attempts, I have been unable to connect with a representative, enduring wait times exceeding two hours on eac...
I have been receiving scam emails addressed to a different account that is not mine. I have blocked this account and every email that has been sent to me, but keep getting them. It is a completely different email address to mine. How can I stop gett...
Today all of a sudden I've been denied access to my webmail account with the words forbidden and at the bottom Luxembourgish . It worked fine before. I've cleared the cache etc and can login to my virgin media account. What's happening?
My email is working perfectly but my wife’s isn’t. We have one account but separate email addresses.
I've tried to access our VM / Blueyonder email account this morning, which worked fine a good week or so back; and now it seems to be dead in the water and I've followed the instructions re the resetting of the password; for it to simply take me roun...
Hi, my emails have not updated since Friday. I get multiple emails a day so know I have received some. Can anyone help? I have logged on through VM website and still none. Any help would be appreciated. Thank you.
I cannot access email again as account has been locked. This happened 2 days ago and did sent a seperate post.I changed my password as instructed and has been reset for My Virgin Media.When I log in again I get the forbidden page.Please can you sort ...
