Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
iCloud emails have all disappeared along with archived emails. Virgin have not yet restored them if they can! Worrying if they can’t
Trying to restore an email account today I deleted my email account. How do I restore it if my password was not recognised?
An old email address which was used when NTLworld began has very recently been hacked into to the point it has become unusable to myself. Could I please have this account closed completely as soon as possible.
Hi,I've purchased an iPhone SE and I'm trying to set it up to send and receive emails.I've copied the settings that work on my iPad onto the iPhone.I can send emails from my iPhone, but I cannot receive any. A error message stating 'No password prov...
My ntlworld email account has been hacked and I need the whole email account closed for peace of mind. I'm lucky that the hacker can't access the online portal to lock me out, but that also means I can't lock them out. Could someone help me? I've got...
I have been trying to update the passwords on my secondary email accounts. When I get to the relevant page the only option available is to delete the email, there is no option to edit it.
Still have old blueyonder email but had contact from source in America saying it had been deleted two weeks agochanged password Now it looks like it’s been hacked !! n I have cancelled credit card to be sure still getting messages from Instagram etc...
I left VM a few years ago and my old blueyonder email has continued to work since. How can I get this account deleted?
Looks like my old ntlworld email has been hackedAs I can't seem to be able to change the password can someone assist me in closing the email address for good Thank you
Hi, I'm writing on behalf of my Aunt who upgraded her iPad recently and is now having issues accessing her emails. We had to change the password by phoning customer services who helped us log back in. The Website and web-mail are working perfectly, i...
