Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I am a former customer so am no longer able to log in to VM account.one of my old email accounts has been hacked so I need to delete it as a matter of urgency.any help would be much appreciated.
I want to backup all my old Virginmedia emails to my Mac. Is there any free software out there to do this?
I have a blueyonder account. Yesterday I had a security email from virgin so today I changed my virgin password. It accepted the new password and moved me onto a "passkey" but I dont know how to use the passkey to access my email on my iphone. I ha...
Hi, My blueyonder email has been hacked, I got sent an email from my email with the password on show. I cannot shut the account, can anyone help?
Recently switched Macs and copied everything from one to another. All my mail settings are working with the exception of my main mail. When I try to put in a password it relies with "This account already exists". I have checked all the IMAP settings ...
I have an old blueyonder account that has been hacked. I urgently need help to get the account closed down. I was with Virgin Media for about 20 years and they supported my account. However I moved and my new estate does not provide Virgin Media ...
Been getting the message that my ntlworld.com mailbox is unavailable for a couple of days now. Tried changing password as suggested but doesn’t help. Virgin media helpline claim the email address doesn’t exist even though I’m logged into it! it’s j...
HelloI note there are other posts about Spamhaus blocking mail from the Virigin media IP address, but I checked on the Spamhaus list, and it says that if using a standard product for e mail like Outlook, then the problem is likely to be a need to req...
I'm getting a message that "your mailbox is not available at the moment". I've logged out and successfully logged in again - I am logged in successfully on Virgin Media but still the same message on email. I tried to change my password but that fail...
Himy wife has an iphone 13 and uses her @ntlworld.com email address. She has email configured using IMAP and SMTP. She is able to receive email without issue using both 4G data and WiFi, however she can only send email when connected to WiFi ( or to ...
