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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
  • 76 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Resolved! Can not set up my email on iPad

HelloAfter experiencing problems with one of my VM email addresses I deleted the account on my I-ad and tried to add it back in however I now get an error message stating that there is no password set even though I have entered one.

Lost vigin.net account

Could someone  please tell me how to reclaim  my .net email account,  I had a hacker contact me with a demand for money, my virgin.net account has  now disappeared,  where do I go to find it,  

AC66 by Joining in
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  • 1 replies
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Webmail - Forbidden Response

I have a ntlworld email account for many years and an associate webmail account. I use Apple devices and the ntlworld email account running on Apple mail is working perfectly. However, when I try to access the associated webmail account, I get a whit...

Unblock emails incorrectly blocked as being Spam

Hi,emails from our running club 'mailer.totleyac@membermojo.co.uk' are incorrectly getting blocked by Virgin with the message below. The messages do not even get as far as my Spam folderHow can I stop this from happening as the Totley AC account is n...

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Mutley00 by Tuning in
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  • 3 replies
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Resolved! Distribution List

HiI have set up a distribution list, but want to hide participants email addresses.Is there a simple way to make all email addresses bcc?

Wroxhan by Joining in
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  • 3 replies
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My main VM (ntl) email stopped working 29th Nov

I am not technical and forum advice is, i do not understand.Thunderbird...is asking for  Login to server IMAP.virgin-media.com with username, i have tried for ages but nothing, and checked everything is correct re IMAP server etc etcNothing has chang...

johne69 by Joining in
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  • 4 replies
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Unable to access my Blueyonder emails on laptop

Hello,  I have been unable to access my Blueyonder emails on my laptop for the past 2 weeks (usual sign in is via ......  mail2.virginmedia.com/appsuite )   I receive a message "Your mailbox is not available at the moment" !!I can access my emails on...