Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 37458 Views
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 63946 Views
  • 0 replies
  • 86 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 47248 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 50905 Views
  • 8 replies
  • 7 kudos

Email error message FSB50

I cannot log into my emails because of the above error code. I have made numerous phone calls to Virgin, been passed around different departments, told its a fault with my lap top.  Now discovered so many other people have the same problem and been t...

HELPME91 by Joining in
  • 553 Views
  • 3 replies
  • 0 kudos

TRYING TO CHANGE MY EMAIL PASSWORD

I want to change my Virgin email password and when I tried to do that, the system wanted me to change my login User Name from the @ntlworld.com to another 3rd party email provider.I thought this strange so phoned Help Desk who advised me this is the ...

coldonmac_0-1701442159542.png

Legacy ntlworld email under attack, needs deleting asap

I have an old legacy ntlworld email address that seems to be used to try and access/hack accounts (tinder and Verizon so far today. I havent been a customer for a while but the email has remained active. . I just want to delete the email address to p...

Stop email forwarding from closed account

My ntlworld account was closed 18 months ago, but I am still getting junk forwarded to my current address.  How to stop it, when there is no ntlworld account to log into?

KJM1234 by Joining in
  • 773 Views
  • 5 replies
  • 0 kudos

Delete Ntlworld Email account

I have an old legacy ntlworld email address that has been hacked. I havent been a customer for many years but the email has remained active. I am getting threatening emails demanding money sent from my own email address. Also anything linked to that ...

baz2512 by Joining in
  • 827 Views
  • 2 replies
  • 0 kudos

Resolved! 403 Forbidden Fixed but Outlook App not working

Ok, follow on from the 403 Forbidden error which I.T. have now fixed:- the Private Message that I was continuing as its part of that fault, I was told to put it initially on here first !Noticed this morning my phone asked me to sign into my account, ...

X-File by Tuning in
  • 1088 Views
  • 4 replies
  • 0 kudos

Resolved! Emails rejected for 'abuse'

During the night I received 3 e-mails from an HMRC .gov address forwarded from my website to my ntl address. They gave me numeric access codes for HMRC. Logging on to HMRC later there was a message 'We are having trouble accessing your e-mail address...

AS by On our wavelength
  • 825 Views
  • 2 replies
  • 0 kudos

Email problems and lacking Customer services

Why do virgin media make it near on impossible to do a simple task of changing an email password that has been forgotten, tried so many times, but even after getting an email conformation to say the password has been changed, try to log in and get th...

Ballyboy by Joining in
  • 340 Views
  • 1 replies
  • 0 kudos

problems with email and iphone

Hi can anyone help, I was having issues with my ntlworld emails on my Iphone  and was advised to delete the account and re-set it up only I can't do that now because I am get a message say no password provided for Ntlworld please go to Mail account s...