Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I need to reactivate an email account as it is needed to receive emails from companies for my father
Sometime Friday 21/7 all incoming messages are going to Spam folder. Hence, not being picked up for auto-forwarding to Outlook.I haven't been able to correct this. Marking messages as not spam doesn't work as subsequent messages from same source, d...
Since the work being done on the email service (16/06/23) my wife's email has been not updating and is last message is the one on the16th June. Virgin media asked me via Twitter to post here to see if someone can sort this out. any help would be help...
Need help please. My email account suddenly got locked (due to "suspicious activity", though nobody can actually advise what the suspicious activity was) late on 27th July. A call to the support line resulted in being advised to unlock the account, w...
I am concerned that Virgin may eventually discontinue blueyonder email accounts like mine, so I want to be able to backup my emails .I have just started to use Thunderbird to receive my blueyonder emails as well as using a browser to access my accou...
My virginmedia email has been hacked last week as been requested to log in which not normally do but cannot log in. At same time my netflx and face book which is related to my email address also got hacked. So i cannot log into either but got netfl...
My old ntlworld email was hacked last Thursday. Worrying thing he has my password and has been logging into things & changing it. I’ve changed them so many times over the past 5 days but some he then manages to change again. I’m getting 20 emails a d...
I lost all my historic emails when the nationwide issue occurred - they were reinstated but now I’ve lost them again - has anyone had the same issue? Currently missing them still and really need sone of them back.
Hi my email has been hacked .I don’t have a virgin account any more but I still have the email .They have stolen my Facebook so I need to delete this email so it can’t be used
E-mailing a number of friends, one recipient's system replied:"SMTP error from remote mail server after MAIL FROM:[my address] 550 5.7.1 H:DBL [84.116.50.41] Connections originating from dynamically assigned IP addresses are not allowed. Please us...
