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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Virginmedia email account still asking for password

Hi, My virginmedia email account keeps popping up asking for password. Every time I enter it it still pops up saying enter password.  I have a mobile account with virgin and have been switched to O2. I can not log on to my virgin media account as it ...

Mjp1044 by Joining in
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403 Forbidden error

A secondary account on my Virgin Media email will not allow acces to webmail. The main account is OK.It is possible to log into the secondary account via MyVirgin Media but clicking either of the links to go to webmail produces a blank page with '403...

sjcgb by Joining in
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  • 11 replies
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Forbidden Email!

My Mum as lost access to her Virginmedia email for the last 4 weeks now! We have tried to access it through a PC, 2 different mobiles, a tablet, a Laptop, via 3 different Browsers. We've followed advice from your helpline, Gadget Team and the Tech Te...

Resolved! Can't delete email folder on android phone.

I have a blueyonder email account and a gmail one.I was working on my laptop and wanted to create a folder - called say XXYY -  on my gmail account but mistakenly put it on my blueyonder one.It was easy enough to put this right on my laptop and delet...

MrsMoose by Tuning in
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Resolved! blueyonder email loggin

When I try to log in to my blueyonder e-mail account with the last password that I set (or previous ones). I get a message that the username or e-mail address is wrong.  I then go through the procedure to reset my password, involving a message being ...

Unable to access Blueyonder email

Suddenly can longer access my emails or log into virgin media.com says it does'nt recognise me email address or password, when I did get to a page it asked me to input my customer account are reference and date of birth it said we are having problems...

bobgarb by Dialled in
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  • 3 replies
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Resolved! Secondary ntlworld.com account

I have a secondary @ntlworld.com account which I use every day. My primary account email is rarely used.I recently set up third party email addresses for both primary and secondary accounts as advised on a call to VM. As part of this call VM gave me ...

ntlworld email

My old ntlworld email was hacked a few months ago and although I no longer use it I recently had notification that it's been added to googlegroups. Please could one of the forum support team delete the email account for meThank you

SaCos by Joining in
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Resolved! Cannot send mail on iphone

Today I cannot send emails from my iphone (blueyonder account), they are sending perfectly fine from my ipad and my windows computer using Outlook.The message I get is: Cannot send mailThe username or password for xxx@smtp.blueyonder.co.uk is incorre...