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Annoying Privacy Control Pop-up that disappears with OK directs you to setting but there is nothing ither

Phil_Siemens
Tuning in

on ‎07-07-2023 19:41

Anybody else keep getting a pop-up top right of the screen telling you to update privacy settings. Tried everything but still comes back

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5 REPLIES 5

newapollo
Very Insightful Person
Very Insightful Person

on ‎07-07-2023 19:45

What device are you using ?  Is the message displayed when you are using an app, and if so which one?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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japitts
Very Insightful Person
Very Insightful Person

on ‎09-07-2023 13:16

Perhaps post a photo of this message if possible.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Tom_W1
Forum Team
Forum Team

on ‎09-07-2023 14:20

Hi @Phil_Siemens thanks for your post here in the Community, although we're sorry to hear of your concerns raised here.

Can you please post a photo of the message, and is this affecting you on all sites, via all browsers and devices?

Please let us know.

Many thanks

Tom_W
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Phil_Siemens
Tuning in

on ‎14-07-2023 22:23

Have waited a few days for it to re-appear but seems to have stopped popping up. If it does come back I will post a picture!

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Lee_R
Forum Team
Forum Team
In response to Phil_Siemens

on ‎16-07-2023 15:34

Hi @Phil_Siemens thanks for getting back to us.

And thanks for updating us. I'm very glad to hear your issue appears to have resolved itself. Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. 
Regards
Lee_R

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