Hi .there is a virgin media cable running outside my front garden covered with some geen plastic,it looks really ugly as i am trying to fix my garden .it cannot be buried in the ground as there is neighbours fences behind it and at the front i got pl...
Hi,I’ve had Virgin Broadband for over 10 years at my current address. The signal has always been poor as it is a long run of cable and my flat is the furthest away from the entrance. This has meant that even though I’m paying for 1Gig, I barely get 1...
Hi Jon, I have the same issue living in a mews development. Plead help.
Last Wednesday roadworks were carried out on my road and pavements were also dug up to install Virgin fibre in the area. Some work was done on the day, but since then, nobody has been back and there are holes and barriers including across my driveway...
Moved into a home which previously had a virgin media connection, have got all my quick start equipment set up, but virgin media will not activate my account as previous owners account is still active for another month, even though they no longer li...
I signed up for virgin on the 25/03/24 I was supposed to go live on the 04/04/24 it then got pushed back to the 10/04/24 skip to today 01/05/24 and I still don't have broadband. Called to speak to someone higher to be told I would receive a phone cal...
I'm really worried after reading some of the horror stories here...we are moving house, we thought it was going to be further into the future but our buyer wants us to move early December - how will it work? We really can't be without our broadband, ...
Hi, new here so please excuse if this has already been on. I was wondering if it is possible to have an extension outside the house to come in at a different place in the same room so I don’t have wires everywhere in the house. If so, can I revert ba...
I ordered Virgin Media Gig1 Fibre broadband around the 16th December 2023. I had an engineer visit on the 12th of January 2024 to confirm that outside work needs to be done as there is no fibre optic cable going to my home. It is now the 30th of Apri...
Guess who has just upgraded from Hub 3 Anyway, I want WiFi 6 so opted for Hub 5. I had a 3 dB attenuator on the hub 3 so my motto is, "do not touch what you do not understand or isn't broken", so i just transferred it across But maybe i could get a ...
