Hi, can anyone please help. I moved in to new house in Dec, book my Virgin broadband installation, date provided is Jan 6th.Changed to Feb 3rd - extra essential work needs to be carried out, they're sorryChanged to Feb 27th - extra essential work nee...
Apologies if I am asking the obvious but this is the first time I’ve had to set this up:I just need someone to explain exactly what I need to do as I’m not sure and might have messed up. I have signed up to broadband installation my new house, the bo...
Hi, sorry if this is the wrong place to put this, and cant see how to contact the Forum Team, who have responded to other people's posts asking the same thingCan someone contact me from Virgin Media on checking if a doors salesperson was genuine plea...
Had a new connection installed on August 22nd, despite swearing I would never ever use Virgin again due to their awful customer service and technical support.But, I took the plunge after getting a good deal and being interested in the newer HUB5 and ...
I was told that I needed to replace my hub (2) with a new hub and was duly sent a hub 4.I swapped them over and the hub won't connect to the internet.I can connect to the hub admin pages but no internet is available.Can anyone advise me what to do?(C...
Connection socket Hub 4 router I've just moved into a new house and am looking for a new broadband connection. However, I found a Virgin wall connection socket, and the previous tenant left a Hub 4. How can I check if the fiber cable is still connect...
Hi TeamI am having Virginmedia including TV 360 and TV mini box installed at the earliest date available, which is in December. The TV mini box will be in an extension, that is currently being built. I am keen to supply an Ethernet point and a coaxia...
I currently have a Hub 4 in modem mode but it’s still broadcasting the WiFi SSID.Is this normal for the Hub 4 and is Hub 5 any better.I.e with Hub 5 does the WiFi actually stop broadcasting in Modem mode.Trying to figure out if I need to get Virgin t...
Hi looking to move our TV and hub from one side of the living room to the other, wondering if someone can get in touch to arrange an tech visit Thanks
 Hi all,Hoping some of you maybe able to help me work out what this cable is.Ive recently moved into a flat which I believe had previously a virgin media tv set in. I’ve opted for just broadband.The set up appears to be normal as picture as first pic...
