POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Just after 9am this morning I noticed my Apple emails stopped being delivered to my iMac and iphone, and my wife had the same problem. Our GMAIL accounts still worked as expected and the internet has been fine. I noticed that when my phone switched ...
I wonder if you can help please, I have tried a factory reset and the device is still paused? Also not sure if it's connected but I am also unable to access 'manage router' settings. Every browser I try gives the error 'this page is not safe ' Thanks...
hi,we were served eviction notice couple weeks ago and when I'm homeless all my stuff will be in storage as I'll be in a homeless unit no doubt , what do I do with the box etc since I won't have internet to make payments,not that I'm planning on pay...
Some reason they have disabled the ability to raise a ticket now maybe I'm blocked I have lived at this address 2 years and since I have had issues with the connection being so un stable wired and wireless. I have got thr new hub which has been repl...
I have the exact same issue, finished decorating the room and plugged the booster back in the socket. Sparks like a firework and burning smell from the device. Called VM and I was told I’d be contacted, plus a replacement device will be issued. No ca...
i have seen previous posts and followed all the advice given on them to no avail the connect app on ios just DOES NOT find my hub there is nothing wrong with the hub im connected to it on my phone, no i dont have a vpn, i tried the pinhole reset, i t...
Hi,As the title says i would like to book an engineer to come out and relocate my broad band router.Thanks
Hi,Can the virgin cables be removed from the front of our home?Thanks,Jaime
Hi,I placed an order on 22nd November for a broadband QuickStart installation kit and confirmed all pre-contract documents, added direct debit. Then I received emails with the pre-contract documents and said there will be further emails to confirm th...
Hey sorry to jump in on this but you seem to know what your talking about so I just wanna ask, does having an active VPN play a massive part in affecting your download speeds? I feel it's kinda rhetorical because I've just switched my VPN off while r...
