POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Virgin has been patchy for over a week and I am unable to contact anyone as it says check back here in 24hrs and we will book a technician... every time I check the connectivity My laptop won't connect to WiFi (everything else is fine, and my laptop ...
I cannot seem to get the admin page to load on our business hub.It responds to a ping but just leaves the spinning wheel and never loads when accessing via a web page. I have reset it but still no joy.
Hi, have recently got virgin broadband and installed it today so is all up and running. We previously had BT, just wondering if virgin handles the switching process or if I need to contact BT. thanks
I'm moving home and want to bring my existing Virgin Media bundle with me to the new address but it says that Virgin is not available at my new address, however it is available to all the surrounding houses and postcodes.How is it available to all ne...
Over a month ago Virgin Mobile engineers were connecting my street to the network. I asked him if we were were good to go and he said yes. I further asked him when we would be going live and he said "who knows"Perhaps Virgin Media can answer that que...
Hi, Can someone help me with this issue. My internet loses connection multiple times a day and this has been ongoing for over a month. We've had a Technician come and have a look who couldn't identify a problem, and have been told the issue would be ...
Hello, Ever since I have virgin broadband set up 6 weeks ago it has been unreliable. It drops out and takes a couple of hours to come back, meanwhile my work day is totally messed up. It is not possible to work from home and this is incredibly frustr...
How do I cancel an engineer appointment?
Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything.Just keeps resorting back to flashing green. My understanding is that this means it's downloading an update but, at the time of writing...
My hub 4 fan is constantly running and is noisy. It is NOT in a hot place and has plenty of ventilation. As the hub is in my living room and cannot be relocated to another room it is incredibly annoying. Any help would be appreciated.
