Recent DiscussionsXGSPON, realspeed reactivated now back to half hour disconnections When I first upgraded to 2gig, I had hourly real speed tests causing a few ms disconnections extremely annoying I'd get disconnected from games, voice chat I eventually got it turned off, but since 3...Hub 5x, 2gig up/down - packet loss / latency / disconnects every 30 mins Hi, seems I am another victim of this disconnect and packet loss issue with 5x hub and 2gig fiber, which occurs every 30mins, which seems to be caused by 'RealSpeed' checking the speed of my connecti...High Jitter & Packet Loss to Riot Servers Hi, I’ve been experiencing “network problem” errors in Valorant despite stable ping and high speeds. I ran PingPlotter to Riot’s EU server (IP: 104.160.141.3) and noticed: 0% loss/jitter inside ho...Extremely High Uncorrectable Errors – Major Connection Instability Hi, We’ve been experiencing constant internet downtime and instability recently. After checking the status page on our Virgin Media Hub 5, I noticed extremely high uncorrectable errors on the DOC...Connection problems - T3/T4 timeouts, lots of pre and post rs errors, high latency, packet loss Hey VM, I am quite frustrated and disappointed at the level of service I have been receiving in the 2 years I have been a customer so far. I think there have been 5 or maybe 6 engineer visits to ...Errors, could a mod have a look please. I think there is external noise. The errors are intermittent and come in bursts. 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 2260...WiFi cutting out Hi, We are new to virgin media broadband. But so far I'm really unimpressed and disappointed with the broadband. We have a hub 3. I've done so of the broadband tests on the app and online, which sa...Brand new customer issues with maintaining a connection between Hub5 and Sky Q box I've had my M350 hub 5 router for just over a week and all devices connect to it ok, except for my Sky Q box brought from a previous address. I've spent the last few days trying all sorts of things ...SolvedVery old router replacement My son has moved into a private student house that has Virgin. The WiFi is poor in his room. The modem/router is a Cisco DPC3925. Looks like these are ancient. I'm assuming that Virgin will upgrade t...Hub4 mobile phone wireless speed slow I dont understand how the speed could vary so much between my devices, I tested 3 devices; mobile pone, old pc, new pc.. Speed on my old pc 270mbps wired, 30mbps wireless at point blank range andro...
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