Recent DiscussionsNo yodel nearby to return kit Hello, I need to return my virgin media kit however the closest yodel drop off point is over 20 miles away. Is there any other way to return the kit? Intermittent broadband, latency issues, packet loss Hello. I have been with virgin broadband for about 8 months now and I have had nothing but an intermittent service. It is beyond frustrating as I have sky stream and suffer from streaming issues all ...Extreme packet loss yet again... Already had this issue this year in October and its come back right in time for Christmas and New Year. Whatever fix they did lasted a little over 2 months so im starting to become a bit annoyed abou...Hub 5 (6months old or so) 2.4gHz WiFi stops My recent (2025) Hub works fine for lengthy periods, then the 2.4gHz wifi stops. Power-cycle the hub and it works normally again. I've seen other users on here with the identical issue, so I know I'...Wifi Pods stopped working Hopefully someone can help! 😀 My WiFi pods are no longer connected. Using the VM Connect App it tells me they are all offline and cannot be connected? Any idea on what might have changed? I've che...Wifi Hello. My phone and my husbands phone are unable to connect to the WiFi. Whenever we put the WiFi in our phones it doesn't work. This has been a issue for the past 3-4 days now. Can you please help m...Arlo door camera on Hub 5 Due to a problem on the Hub 5 using an app I've had to do a bit of resetting. The Arlo only works on a 2.4g signal so I'm trying to switch the 5g signal off put all controls are greyed out. Anyone ...SolvedHub 5, channel opitimisation Hub 5, trying to get 2.4 connection . When I untick Enable Channel Optimisation, I get message "108 is RFS Channel". What should i do Wi-Fi Settings I have been given a (battery) video doorbell, but have been unable to connect it to my wi-fi. I've checked the settings on the doorbell and it says that it works on a 2.4Ghz router signal. My Virgi...Hub won't reconnect after powering off Having had slow connections and regular drop-offs, 2 weeks ago, I followed VM instructions to reboot my Hub 4 by powering it off, leaving for 30 secs, checking all connections, then powering back on....
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