on 16-11-2023 18:45
Hi,
As the title says i would like to book an engineer to come out and relocate my broad band router.
Thanks
on 19-11-2023 11:43
Hi @Brwn2221 👋,
A warm welcome to our Community Forums and thanks for your post.
I can most certainly arrange a visit for you however there is a non fault call out charge of £25 for this type of work.
If you are happy to proceed, then please respond to my PM 📩
Hope to hear from you soon!
on 25-11-2023 11:12
Thanks for your time via PM @Brwn2221
Glad the visit has been booked!
Please ensure there is someone over the age of 18 present at the time of the visit. If you need to change or cancel your appointment you can also do this online or via the MyVM app by 4pm the day before the appointment.
If you do miss an agreed appointment for any reason, a £25 missed appointment charge will be applied to your account on the day of the appointment.
Let us know how it goes!