Getting DNS_PROBE_FINISHED_NXDOMAIN on lots of ZOHO sites and no idea why?

[MillionsTx]

I've tried changing my dns servers from the VM ones to google and still no joy. I had it last week when trying to sign up to ManageEngine (owned by ZoHo). This morning ive tried to sign up to ZoHo CRM and as soon as i go to log in im getting this error again.

Any ideas?

[MillionsTx]

I'm having this currently in the NorthWest. I appear to not be able to access a lot of ZoHo run sites. Specifically log in pages.

[jbrennand]

You need the Hub in modem mode and your own router to swap your DNS servers

[MillionsTx]

The hub is in modem mode and i am running my own router.

[jbrennand]

OK - someone more familiar with windows needs to comment.

[MillionsTx]

Its happening on any device on the network. Tried 2 laptops, Samsung Galaxy A8 tablet, Samsung S22 ultra

[Cardiffman282]

I changed my DNS servers via my router's settings. These vary by make etc. In Asus ones they are under Advanced/WAN. 

[Roger_Gooner]

C:\>tracert zoho.uk

Tracing route to zoho.uk [169.148.129.32]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    13 ms    14 ms    10 ms  haye-core-2b-ae36-0.network.virginmedia.net [80.3.178.221]
  4    13 ms    12 ms    12 ms  haye-core-2a-ae1-0.network.virginmedia.net [80.3.176.177]
  5     *        *        *     Request timed out.
  6    11 ms    11 ms     9 ms  aor.uk-lon03a-ri1.network.virginmedia.net [62.254.42.174]
  7    10 ms     9 ms    20 ms  eqix-lon.ae31.bor01.ld8.eu.equinix.net [185.1.104.2]
  8    12 ms    13 ms    11 ms  81.201.102.247
  9    10 ms    10 ms    14 ms  62.216.239.82
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

C:\>

[MillionsTx]

Yes its really easy to do. My home router is just a spare TP link from work but i can manage it remotely. Its set to googles DNS. Normally we used Drayteks.

[用心棒]

Where or how were you direct to crm.zoho.uk as this subdomain appears to be invalid?

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