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Getting DNS_PROBE_FINISHED_NXDOMAIN on lots of ZOHO sites and no idea why?

MillionsTx
Joining in

on ‎29-07-2023 15:43

I've tried changing my dns servers from the VM ones to google and still no joy. I had it last week when trying to sign up to ManageEngine (owned by ZoHo). This morning ive tried to sign up to ZoHo CRM and as soon as i go to log in im getting this error again.

Any ideas?

Screenshot 2023-07-29 133247.png

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12 REPLIES 12

Cardiffman282
Knows their stuff
In response to 用心棒

on ‎29-07-2023 17:26

True. I make it

zoho.com/crm/

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).
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MillionsTx
Joining in
In response to 用心棒

on ‎29-07-2023 17:29

direct from the ZoHo log in page.

entering username and then clicking the NEXT button. Its the same off phone, incognito mode, different browser etc.

So strange.

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MillionsTx
Joining in
In response to Cardiffman282

on ‎29-07-2023 17:36

I think that URL is for the ZoHo CRM landing page that is public. So if you are looking to sign up, or navigating to it from a new device etc.

Once you log in, all of the services seem to have the service/app name first. For example, i am currently on the CRM interface now (i logged in via Microsoft, logging in via third party account works as i assume the issue lies with the DNS resolution of their authentication server) AND it shows my unique business URL as :
https://crm.zoho.eu/crm/org/<uniqueIDhere>

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