DECT phone or new phone, VM Hub 5 ?

[derek765]

Hi,

I have a package including landline, which I've not bothered with for 2 years. Now wanting to use it.
Can I use my (7 years old) DECT phone or do I need to buy a new one, and if so any recommendations ?
Can't see anything useful on VM main pages

Also I've seen many posts and warnings about VM landline and VM Hub 5, have the issues now been ironed out ?

Many thanks

D

[goslow]

You should be able to use a 7 year old DECT phone with the Hub 5.

Some models do have some issues with picking up the time correctly via caller ID (which is a VM problem, rather than a phone problem). Some Panasonic phones may be able to choose a manual time setting to mitigate against this.

https://community.virginmedia.com/t5/Home-Phone/Wrong-Time-on-Handset-since-moving-to-Digital-Voice/...

You need an adapter (which VM should provide you with) to connect to the TEL1 socket on the back of the VM hub

[derek765]

thanks, I will dust it down and give it a try !

[Carley_S]

Hi @derek765 

Welcome to the community forums

Have you had communication and been sent the adapter to complete the phone set up into the router?

If so, please give it a try and let us know if you have any issues at all.