Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
I've upgraded 3 x V6 boxes to 360 and set up my profiles on one of them. When I went to my other boxes I expected my profiles to be automatically carried over. They were not. When I press the profile button I'm presented with the original add profile...
I'm on Ultimate Volt but still using Tivo V6 and older Tivo as 2nd box. Have so far not upgraded to 360 as have so much saved, un-watched stuff. If I do upgrade to 360, are the Tivos returned to VM? I can't imagine the v old Tivo would be, but maybe ...
I can’t view any apps because of CS2400 error. I get taken to the “book a call out for an engineer” and there’s an error on that. This keeps happening
Hii have just moved from Sky so far am impressed with the new menu of the 360 box however my only concern or criticism is the constant hard drive noise is this normal???? It’s ridiculous to be fair
Hi. After many years of untroubled TiVo use, I accepted the offer of a free upgrade to the 360 box. However, there is an intrusive fan noise whenever the 360 box is in use. Surely that’s not right? TiVo was totally silent. It’s very irritating and I’...
Hi. My Virgin 360 box has now done this 3 times! It’s very frustrating & so unreliable. I assume my box is faulty. I have previously spoken to the Virgin team on the phone & have tried the auto delete option (even though it wasn’t full) but it has st...
Hello I recently upgraded to hub 5 and made a slight mistake,when I returned my superhub 4 I accidentally sent back my virgin TV 360 power supply instead ,as you are probably aware the superhub 4 cable doesn't fit the 360 box so I'm left with no powe...
Hi, I have a wifi 6 router, virgin volt 360. Before I take my roof antenna down, can someone confirm that all my TV signals come through the fibre and not the roof antenna?
So ok this question may have been asked a few years back but now we are in 2023 with the cost of living, I thought I'll ask again.My parents are paying £77 a month on broadband and sky TV alone. Channels they have and mainly watch are the movie chann...
Posting on behalf of a friend who I set up a Netflix account for ages ago.She uses the Netflix app on TV 360 and has used it there for a good year or so under her own profiles/email etc.A few days ago, she set up an extra member for her son (as he wa...
