Constantly logging me out of on demand services
Hi ,over the last week my box has constantly been asking me to login to every on-demand service via my phone , netflix , 4od , iplayer , everytime I try to watch something on my TV . If I reboot the box then its fine for a couple of hours , but later that day the same thing will happen again , I'll have to take a photo of QR codes multiple times to watch things . If I dont it wont let me into the service or I'll get an error message saying the app is not available temporarily eg on netflix . How do I fix this please ,I tried ringing up earlier but after 20 minutes on the phone being passed from various bot to bot and not speaking to any humans whatsoever I gave up .112Views0likes4CommentsNo sound on iPlayer on V360
I just updated to Virgin 369 today, and have logged into all the apps I use (Netflix, Disney +, Prime, iPlayer). All are working fine except iPlayer which has no sound. I’m using my TV’s native sound output, no sound d bar or external speakers etc. Connected via HDMI, exactly as was prior to update (when iPlayer had sound)… Whats changed after update and how can I get sound on iPlayer?72Views0likes2CommentsIplayer stops working
I have three 360 boxes in my multiroom package - iplayer works perfectly on two if them but on the third one it regularly stops working. Selecting the app gives a black screen and no activity. Rebooting the box sorts it out and it works again, opening Iplayer successfully. It carries on working fir a week or so then stops. All other streaming services we use are not affected and work with no issues. Any suggestions on how to keep iplayer available?360Views0likes2Comments