Forum Discussion

patch4000's avatar
patch4000
Just joined
2 days ago

CS2122 - recordings not playing

An error message pops up every time I try to play a recording - any idea how to fix this?

1 Reply

  • Not seen that error message before, how is the box connected to the hub wi-fi or ethernet cable, the 360 relies on the connection to Virgins servers for the data with the recordings held on the 360 box.

    Do you have any problems with pausing and rewinding live TV to rule out a possible hard drive problem.

    If you have tried rebooting the box by turning the power off and on with the switch on the back of the box and that doesn't help try a factory reset using the keep recordings option.

    You might need to wait for one of the forum team to respond which might be 2 to 3 days.