Forum Discussion

Davey98765's avatar
Davey98765
Settling in
2 days ago
Solved

Is it possible to link Stream box to 360?

Hi - new to Virgin, got 350 fibre Mega TV. Received 3x stream boxes, didn’t realise you can’t record so have requested a 360 box. Couple of questions, 1) is the 360 box compatible with fibre (I’ve read conflicting opinions). 2) can you link a 360 box to stream boxes in other rooms?  Wanting to watch recordings from the main box in other rooms, would we need more than one 360 box. Thanks everyone. 

  • newapollo's avatar
    newapollo
    14 hours ago

    Hi again Davey98765​  and Roger_Gooner​ 

    Sorry I gave the impression that the secondary boxes would be mini boxes, I'm still not used to the new set top box setup.

    I'm afraid you would need a member of the Forum Team to confirm if the Flex boxes would be swapped out for mini boxes, however as far as I'm aware the Flex boxes are the default for new customers so in Davey's case he would have one 360 main box and the rest would be Flex (Stream) boxes.   

11 Replies

  • japitts's avatar
    japitts
    Very Insightful Person
    2 days ago

    If you're in a legacy HFC area, then TV360 is available reactively on specific request via telesales - and it'll cost £50 install fee.

    If you're in a full-fibre XGS-PON area, then the only TV service is the non-recording Stream platform.

    When you say "have requested a 360 box", what do you mean?