Forum Discussion

FlorenceCB's avatar
FlorenceCB
Joining in
11 days ago
Solved

Netflix activation link

Hi can anyone please help with this!! Switched to Virgin on the 11th March after 22 years with Sky. Have never received an activation link for Netflix, spent hours on the phone with the contact centre who don’t seem to be able to help. Thanks 

  • Kath_P's avatar
    Kath_P
    10 days ago

    Hi FlorenceCB,

    Thanks for sticking with me via private message. 

    I'm glad I was able to get everything sorted for you. 😊

    If you have any further issues, please pop back to us in the Community. 

    Take care,

3 Replies

Sort By
  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    11 days ago

    As this is a Community Forum, and not a direct line to VM as such, it will take a day or two for a VM Mod to pick this up.

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    10 days ago

    Hi FlorenceCB, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you've had some issues with getting Netflix activated. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

    I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Many thanks, 

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    10 days ago

    Hi FlorenceCB,

    Thanks for sticking with me via private message. 

    I'm glad I was able to get everything sorted for you. 😊

    If you have any further issues, please pop back to us in the Community. 

    Take care,