Virgin TV 360

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Channel 4

Why am I getting channel 4 is no longer available from virgin media ?I cannot watch any recordings I have on my 360 box ?

Resolved! V360 mini coax connection

So I've established, thanks to this forum, that a 360 mini box needs a Coax connection, just like the main box, but I can't figure out what the other end of the Coax is supposed to connect to!If the coax going to my main v360 needs to be split, where...

No Apps, No Pause, No recording , No on Demand

I would like to raise a complaint about my Television service. The issue occurred on 09/09/2022. To explain in more detail On Thursday 1st September I upgraded my Virgin Media package. On Friday the 9th of September I received my new Hub 5 and Virgin...

Had an email to upgrade

I have two days to decide, wow a long time, now I can see there are some major shortfalls for me to upgrade. First of all series links about 300 in all, then ther still seems to be issues with recording just new episodes?In the early days a lot of fu...

Netflix activation link absent

I have been an account holder for 6 weeks with no activation link for Netflix. Customer support not able to do much. IT ticket raised to no avail. What else can I do? It clearly seems like a breach of contract to me. I am paying for something that I ...

Resolved! Virgin 360 free upgrade handsets

Hi,I’ve just accepted the free upgrade offer to virgin tv 360, I’m just wondering as I have 2 V6 boxes will I be sent 2 360 handsets so both can be upgraded at the same time? The upstairs V6 is connected via coax cable and WiFi (or will be when I can...

Resolved! How do I extend recordings on v360 box

I can't find anyway to extend a recording on the new updated v360 box,

Resolved! TV360 won’t load.

Trying to install TV 360 for several days. Screen now showing fault MA1/4/40 although the fault code is different from last attempt. Am at end of my tether, please help. (I have tried rebooting several times and have deleted most recordings)

360 remote

Any chance a team member can send an additional 360 remote please as I have 2 boxes in my package.Thanks

Screen going blanck and sound changes

I have just upgraded to 360 and have a sonos system the screen keeps going blank and sound disappears every couple of minutes not enjoyable at all i have tried everything thats in previous posts

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