Virgin TV 360

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

TV switching on at night

Like many others I have a TV that switches on during the night. Being 360 it is connected via WiFi not Ethernet. I have unplugged the 360 box but the tv still switches on. Even with 360 off the tv is still connected to router and main tivo box via Wi...

Resolved! TV Box not needed

I signed up to Ultimate Volt package and I was told that I am receiving 3 TV Boxes. I only need 1, will I be able to make my package cheaper If I tell virgin to take the extra 2 boxes off my account?

Resolved! Re: Virgin 360 box and coax cable - connecting second box for live tv

Hi, I'm appealing for clear information on how to link my Virgin 360 (ex-V6 but upgraded to 360) box in second room for live TV.I have a mesh set up through the flat and have excellent speeds via the Virgin service.The live TV works fine in the main ...

A feature I missed in V6 TiVo that need to be added to TV360

This is short list of things that TiVo was really good at that should be implemented in near future release of TV360 software:On a channel and clicking the centre 'Select' button displays the 'Mini Guide' that was similar to TiVo, and you can move fo...

Resolved! French TV

Hi does anyone know how to get French TV channels on Virgin Media?eg TV5

Catch up

Hallo I set a series of programmes to record. Series 1 and 2 were fine. Episodes 1 and 2 of series 3 did not record. I now cannot access episodes 1 and 2 having reset series 3 to record. Even though those episodes are listed under Episodes whenever I...

TV360 claims to have 6 tuners but where are they?

Upgraded from TiVo to TV360 (had to to get 1Gb broadband in a package) which also has multiple tuners, I understand 6 recording and 1 for live watching. I really liked the way TiVo handled multiple tuners and wanted to check if similar functionality...

dog chewed the wire

dog has chewed through one of the wires for the tv so now it wont load the channels. I have tried to talk to someone from Virgin, but it sends you round in circles. there should be an option.... press 3 for a person. so annoying. ive booked an engine...

Technical error on recordings

Hi, I went to play a recorded program on my 360 box and it came up with "Sorry, there is a technical error, please try again"I found that all the recordings were the same. I turned off the box and on again, and there was no difference, so I turned of...

Missing parts in Virgin 360 Box

We have received the Virgin 360 box - which came in a really tatty box - no remote; no ethernet cable; no cable adapter .........just the box and power supply. Inside is a leaflet for 'returning your wifi booster'??? It looks like a customer return t...

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