Is the 360 much better than the v6?I was offered a new contract which included an upgrade to 360 on the the contract info sheet emailed to me initially - I have now been sent the new contract and it says the V6 (not the 360) - I had spoken to a Virgi...
Hello - I have an issue where my box doesn’t turn on properly. It has been temperamental since it was installed. Every time I try to watch TV I get a Check Device Power. I go through the advice online, power off and check connections and power back o...
As title says, does the V360 box support Dolby Vision?My thought is it probably doesn't since when browsing content on Netflix, the DV symbol does not show like it does if I go to the Netflix app on my TV set. This is the main reason stopping me swit...
Please can somebody help? I am unable to pair my 360 remote with my Sharp Aquos TV. I followed the recommended steps, but it doesn’t seem to be a recognised brand. Thanks in advance. Tony.
Liquid has been spilt in the tv box and now I cannot turn it on. How do i obtain a relacement box ?
I am getting CS2004 channel failed on some Sky channels and TNT sport channel. Works just fine for days and then comes back. Need a fix
We have 3 boxes in total (VTV1, VTV2 & VTV3) and box 1 suddenly stopped booting up and after troubleshooting for a while, I gave up.Luckily, our third box wasn’t connected at the time so I just used that to replace box 1. The issue is now, anything I...
I hope everyone is doing well. I'm currently experiencing some frustrating buffering issues with my Virgin TV 360, and I'm reaching out to the community for assistance. Lately, I've noticed that my TV signal is frequently buffering, causing interrupt...
I ordered a new remote over a week ago now , the charge has appeared on my account but I have yet to recieve the remote control !!! How long does it take ? And trying to get hold of someone at virgin is almost impossible an answer from someone at vir...
I've tried factory reset including formatting and losing my recordings, but the message continues. Can't pause live TV. I tried 150 and was sent a link to self-help, but CS6002 isn't listed among the error codes.
