Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Resolved! CS2004 on any live TV channels

Hi - I have just switched from Sky to Virgin and have a 360 box.  I have connected it to our wifi system and the box has connected successfully but I cannot watch any live TV channels (which is why I wanted to box) and get a CS2004 error on all live ...

gjones46 by Just joined
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VM360!! Recordings

Why isnt there a way to only show recording on this box? Keeps showing all for 3 boxes. Even when you set up a profile Why isnt there an option to 'watch all' recordings in a group? Can i uninstall the 360 and go back to the old version? 

Cant record some channels

I have a new 360 box and can only record some channels and some programmes on those channels.  On the ones I can't record the message is that I can only watch live TV.  E.g. I can't record anything on BBC and can't record a film on RTE2.  Any advice ...

Resolved! Apple TV

Apple TV has appeared in the apps section it's a subscription channel, if already subscribed you need to to scan QR code and use phone or device to log on enter email and password which sends a code to your apple phone or iPad. Not sure what happens ...

PhilipF by Superfast
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Picture quality

Has anybody experienced a hd picture decline since upgrading software to 360? To my eyes, sky sports hd is not a crisp as it was before switching from v6 to 360.

Jono24 by Joining in
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All my recordings have disappeared

I have just noticed today that all my current recordings have suddenly disappeared. Storage capacity was never an issue. This has never happened before. We have an Arris DCX960-MPA+, build version 5.05. I have tried to diagnose this by reading simila...

Simonmd by Joining in
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Resolved! mini box

I am considering re-joining Virgin Media if I leave Sky TV. When I was with Virgin before the mini box would only pause for about a minute, and this was not what I wanted so at renewal I went to Sky. My contract with Sky is coming up for renewal so I...