I am getting both of thee codes. Just spent 45 mins with tech help. I was told there was an outage in Torquay, and it would be fixed by 13:45 on 28/06/2023. I checked for an outage and there isn't one! I'm sure its a HDD issue. Do I need a new box, o...
Hi the app icon under apps on 360 changed to new channel 4 but the actual app when u load it is still all4 branding when will this be changed
How do I order a new control?! I haven’t been able to use my TV for Virgin for months.
I have recently subscribed to SS UHD Channels. However I only get undistorted audio on channel 534.
My wifi connected V6 box doesn't offer the 360 upgrade. How do I kick it off with no menu option?
Hi,My mother in law is having issues with watching recordings on her 360 boxes in her room and her sons room. They can only watch recordings on the main box in the living room. Her main box is connected to internet via Ethernet cable and two other bo...
Hi,Having issues with one of my 360 boxes.Random picture freezing/no sound, few seconds later screen goes black then after a few more seconds picture sound return.New HDMI cable (checked securely connected), tried different HDMI slot on TV, network h...
Not happy my favourite channel has goneanother reason to leave virgin in December
Got 93% full recordings on 360 box so want to start deleting. Go to delete recording then confirm bit still there. Also tried the bin icon on the right. Stops being highlighted but then comes back. Any help anyone?
Got my VM package in February and since then some channels don’t work; they get the CS2004 error.I’ve tried unplugging everything and have gone through the main support options on the website and nothing seems to work.Any idea what could fix this? I’...
