Virgin TV 360

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

Paramount +

Do I get paramount + for free if I have Sky cinema? I can know see the app on my 360 box.

Resolved! cannot record Sky spoorts or BT sports

Trying to record Sky Sports and BT sports progs. but get "Sorry we couldn't do this for you. Try again later." I have the ultimate bundle.help?

V6 TV box fan noise

My 5 year old V6 tv box has just started making an irritating fan noise probably just due to wear and tear. How do I go about replacing this ?ThanksParrish

UHD audio help

Hi, wondered if anyone could point me in the right direction. Not a VM issue.Sound on HD is fine but with UHD the sound is just making popping noise.Is there a workaround - other than using TV for sound or buying a new amp.

Resolved! 360 Tuner identifier

Have two 360 boxes installed. When I switch either of them on they may be identified as, Tuner 1 (name of box) and next time I switch the same box on identified as Tuner 4 (name of box). Why is this?

Re: Buffering

I have constant problems with buffering too, it's really annoying especially as the package is not cheap. Have you had a successful response to cure the problem as yet?

Setting up TV 360 box before contract start date?

Can I set up my TV 360 box before the contract start date. I was currently on broadband and phone only. However, on the 30th of May I will be including a TV package. However, today my TV 360 box was delivered. So I was wondering can I set it up/ inst...

Alex Rider ep2 no dialogue

Has anyone else experience problems with Alex Rider episodes 2 no dialogue

Series link - match not showing

I know Arsenal are playing Chelsea tonight and it should be available on Sky Ultimate or indeed the HD channel BUT I can't see it in upcoming recordings. I've therefore gone to the planner and sky ultimate doesn't show anything on. Under premier leag...

Resolved! TV360 remote control fault

The down button (below the Ok) sometimes sending a signal to the box so it flies down the TV guide. I have to press the up button to stop it. Anyone else getting this?

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