Virgin TV 360

Splitter cable too short

Cable from wall to TV box too short how do I get longer cable

Upgrade to 360 message not appearing on V6

Hello,Recently upgraded V6 to 360 and 1gig broadband. Broadband works perfectly, got the correct remotes but the V6 box doesn’t display the “Upgrade to Virgin TV 360 now” message on the home screen.Can anyone tell me how to force the upgrade?Tried ov...

TV360 ITV+1 wrong regional news

Since installing TV360 I get Calendar regional news on ITV and Grandad regional news on ITV+1 on both V6 boxes. Virgin Media say it's the broadcasters fault, not theirs, and they can't fix it. I live in West Yorkshire (Leeds).I think they are talking...

Resolved! Noisy fan

Has anybody been able to solve the problem of a noisy fan on the 360 box? My extra box in the bedroom is fine and doesn't make the noise it is so irritating any help or advice would be much appreciated

TNT sports

Are virgin dropping TNT Sports as part of the maxit package ? Anybody that wants it will now will have to pay extra.

V6 to 360 - is it generally worth upgrading?

What’s the general opinion on 360? I’ve basically ignored it so far but got an email through offering a free upgrade so tempted to give it a whirl.I’ve read about the factory wipe to install the new OS, which I can live with, but are their any downsi...

Live TV 360 box picture pixellation

Hi, the live TV on certain channels such as Pick and Blaze is really bad for pixelating but isn't a problem on itv1. I have rebooted the box to no avail and have gone through the process of reporting the problem by phone but when virgin does the chec...

Resolved! Sound Issue

When I turn on the TV and the Virgin box, occasionally there is no sound on the main TV channels. But always sound on ITV1. If I turn the Virgin box off and on it resets the sound.Anyone any idea what is the course or if there is a solution. Virgin b...

Can’t get any tv channels

For the last week or so I can’t watch any tv channels on my tv. I have tried all the troubleshooting solutions and nothing works. I can watch things on the apps on the tv and I can watch Virgin tv on my mobile but absolutely nothing on my tv, plus no...

New Customer - Account Retrieval error CS1012

New customer since August 21st with Virgin Media. I managed to activate the phone and broadband but the virgin 360 box refuses to activate! As such I’ve been without any TV for almost 4 weeks! I’m getting an on box “Account Retrieval error CS1012” - ...

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