Virgin TV 360
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Cant login to Virginmedia go app

 We recently upgraded to the virgin tv 360 package and I have been trying to login to the app on my phone to test everything out but it seems that when trying to login all I get back is a page saying Not found, The requested URL /myvirginmedia/portal...

pmh2023 by Just joined
  • 1 replies
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Resolved! Sky Cinema UHD

I'm raging and losing the will to live speaking to virgin on the phone so hopefully this will be more helpful...I have had sky cinema uhd for 3 years as part of my bundle.  Today I was offered sky sports uhd for £3 per month (already had sports and m...

360 Box

My 360 box has not worked for 3 days just keep blinking orange and on the screen it Just shows 720ph and a downloading arrow and thats it.I have restarted,disconnected the Cables but nothing works.I need help asap

Ibaya by Joining in
  • 4 replies
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Amplifier connection to TV for Remote Control

Hi,recently upgraded the tv box to the 360 option and I’m now trying to connect an Amp to the box to enable the remote control of the external speaker using a Cambridge Audio A1 MK3 amp and it doesn’t seem to connect via either the key test...

callcoat by Tuning in
  • 2 replies
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Pairing Remote to TV

I have an old Blaupunkt TV and your technician couldn’t pair it with the remote and neither could I. But I could pair it with my old sky remote using a 4 digit code. Is there a way of entering this code manually on the Virgin system?

GuyMal by On our wavelength
  • 5 replies
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Moving Router, TV Hub and Adding Extra Box

I've just moved into an old house that has 2 Virgin entries to the property. I have one cable coming in to the wrong area and need to change to (possibly, if it works) the other one, whilst still leaving the first cable for a mini box. The current ca...

ian1965x by Joining in
  • 3 replies
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Error code M63

I have an error code M63. I am trying to migrate to TV360. 4 phone calls later and no better off

nesbit57 by Joining in
  • 4 replies
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BBC iPlayer asks for sign in every time

With the V6 box I only needed to sign in to BBC iPlayer the first time I used it. Now it's been converted to a TV 360 box I need to sign in every time I use BBC iPlayer. Assuming this isn't how it is meant to work what could I be doing wrong?

Resolved! V6 to 360 error message and so failed upgrade

I received my new handsets and tried to upgrade from V6 to 360 but kept getting the following error code: MA1/3/50. Can anyone help me? It now seems I’m paying for a TV service I can’t get.

JS999 by Tuning in
  • 5 replies
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Top left remote button, what’s the point?

Hi all had my 360 for a few months now and am loving it.The top left remote button mystifies me though.I can think of loads of reasons why I would want to switch my 360 off and leave my TV on (going on PlayStation etc) but I can’t think of one reason...

HobGoblyn by On our wavelength
  • 1 replies
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