Virgin TV 360

Samsung Smart TV Q80C One Remote not working with TV360

Hi,I have recently bought a Samsung Q80C 50 inch smart TV with a One Remote. It gives the option of the One Remote controller working with TV360. However, it's not working.I've tried using Arris DCX960 and Pace DCR7111 but neither work.Does anyone ha...

oops we couldn't connect to virgin tv 2

Matthew I have the same issue. We have a second minibox in th eother side of our house connected by TP Link to our main box. When my father-in-law records something on his box it also appears on ours (the main box) but when he tries to watch his r...

Resolved! HD upgrade

Some of my Sky Sports channels have HD, others don't. I was led to believe that all had been upgraded free of charge. When I go to My account, it says I can upgrade to HD for £5.96 per month. Can anyone put me right please?

Sky Sports UHD Upgrade

Asked for the price to upgrade to add Sky Sports UHD to my Ultimate Oomph package today which has Sky Cinema UHD and Entertaiment UHD already active. I was told it will be £10 as Cinema UHD is no longer included as part of the bundle so they would ha...

TivVo is a large distance from Hub

My TiVo and Hub are approximately 40m apart (large long house). I have a fibre cable to the Hub but a coaxial cable to the TiVo. Is it possible for me to have a new 360 box to replace the TiVo?

Box keeps turning off.

Hi.My Mums box keeps turning off. we had an engineer round last week and of course it was working when he was there, so he could not fault it and would not change the box,he adjusted the signal in the house and at the street cabinet and re terminated...

360 sound cutting out for a second

I had a V6 box and engineer replaced it as I wanted 360 because sometimes the picture glitched. He gave me a new box but It had v6 software but I had the 360 remoteIt was working absolutely fine but then i complained as it had the V6 software but 360...

Resolved! recordings and app passwords lost

Since upgrading to 360, my Tivo box keeps losing all recordings and series links and i have to put app passwords back in again 3rd time this has happened now in as many weeks, this is getting very annoying, is there a fix or do i just leave and go to...

Sky Cinema

I’ve had this problem with Sky Cinema since I’ve had it. I’ve had an engineer out and he fixed it but the next day after the tv had been switched off overnight and all day whilst I was at work I had no sound. So I reset and reinstalled everything. Ok...

Getting error CS2004 again on some channels. Sky sports main event, TNT sports 1, E4hd etc.

Getting error code CS2004 on some channels. Sky sports main event, tnt sports 1, e4hd, eurosport 1 etc. This was happening about 6 weeks ago but got resolved. Started happening again tonight. To say i'm unhappy is an understatment. Seriously consider...

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