Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 26 replies
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Resolved! Streaming, Ondemand and Recordings all broken

Ive had this issue for a while now and nothing seems to fix it, but cant get hold ov anyone at VM to sort it, so thought Id ask here before I chuck the box out the windowI am unable to stream anythings, start a live program from the beginning, or pla...

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m4tty_j by Joining in
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Resolved! Virgin 360 box resetting randomly

Since changing to Virgin media 360 the box has reset itself at random times and lost all recordings. I never had problems with the same box running V6 software.

johnp77 by Joining in
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Dolby Atmos

I’ve just switched from Sky Q to Virgin and am very disappointed to find Dolby Atmos isn’t available on Sky Movies and Sky Sports. Are there any plans to add this in the near future? The box supports Atmos so I don’t understand why BT Sport Ultimate ...

TV Live Channels & Sports Packages

Set up our new Virgin TV 360 yesterday but can't get live TV channels or Sky and BT Sports. We are connected via WiFi. This is the error message:Channel failed - CS2004 - We're currently unable to show this channel. Please check your cables, reboot a...

Re: BBC I player app not loading

It's not working for me, starts ok  then 2 minutes in comes up with an error.The connection light on the Tivo box starts flashing as if there's no internet but the hub is fine and everything else is still online.Only happend with BBC iPlayer, all oth...

Bri_G by Fibre optic
  • 8 replies
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Resolved! Remote control dead

Hi there, My Virgin 360 remote has stopped working. I have changed the batteries and still no joy. Is it possible to get sent a new one? Thanks.Ash

AshleyM00 by On our wavelength
  • 12 replies
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Sound cutting out

Hey all. I have sound cutting out every 5 seconds and it's really nippy. Have tried checking updates, resetting sound, switching all cables etc. Has anyone found a solution? 

display that you are updating

Today I assume that the panic in our house was caused by update 4.46 for 360 TV???I'm elsewhere when the TV system is powered up.  We switch it all off at the socket every night.  It normally takes a while to boot up, but this morning it stuck on the...

Roseyhue by On our wavelength
  • 1 replies
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