Updated to TV 360 shows and wish list gone
If they don’t correct this I will leave them when my contact is ended. For me, generally nothing to watch. All my shows and Wish List gone. Sickening… [MOD EDIT: Post split to create own thread]
Forum Posts
Netflix App won’t load
The Netflix app has stopped working on my box. The other apps still load okay but Netflix brings up the ‘N’ logo with the loading circle and then it won’t go any further. I can use Netflix on the TV upstairs so it’s not a Netflix or broadband issue. ...
Preview Screen issues
My folks are having issues with the Preview screen. It still shows and plays while watching their recorded screens. This has been happen over the last several times. On top of that they do not want it to be showing when they are on the home screen or...
360 tv stuck on welcome screen
Hi, Our TV screen seems to be stuck on the welcome screen, I’ve rebooted, pressed the power & + button, but screen is still stuck. Tv box is stuck on the amber light. It’s a 360 box.
stop error messages displaying all the time
I have an error with my hub not connecting to the internet, Virgin visit arranged. In the mean time it impacts tv particularly BBC1 as the error message cs9994 is displayed and wont go away making it unwatchable.Is there a way to stop it displaying t...
No Movies under Movies heading
I now have no movies under the movies heading on my box and Virgin Gosee below what I get!Any idea how to sort?! 
Resolved! Adding multi room
Hi allI am a current virgin media customer with TV and Broadband We're moving our living room to the back room, and we're wanting to add multi room to save any hassle of having to try and move our main box from the front roomHowever an agent has just...
Subtitles on Sky Ultra HD content?
Please could someone from VM please advise why all Sky Ultra HD on Demand content is missing subtitles?This was initally explained away at the beginning of 2024 because Sky themselves did not offer it on their own platform. Approximately 6 months ago...
Error Code: CS2000
Since switching to 360 we have had nothing but problems. I am constantly having to reset the box due to apps/channels/recordings not loading. All recordings and series links had been completely erased a few weeks ago. Now have CS2000 error code when ...
