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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 1621 Views
  • 24 replies
  • 0 kudos

Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

ModTeam by Moderator
  • 11930 Views
  • 1 replies
  • 4 kudos

Resolved! Re: Thought it was wireless

Hi there. This topic is similar to my situation. I've just received the TV360 box as part of the BB/sim upgrade package.I can't install the box where I can connect both the coax to the router and an HDMI to the telly.Is it possible to connect the HDM...

Dunn3y by Tuning in
  • 365 Views
  • 7 replies
  • 0 kudos

Resolved! Wrong regional tv ….. please help

I live in Dronfield, postcode S18 (a Sheffield postcode) an area covered by BBC Look North (Yorkshire and North Midlands)I recently moved to Virgin (from Sky) and discovered that my default channel 101 local programming was coming from BBC East Midla...

AndyP97 by Joining in
  • 234 Views
  • 2 replies
  • 0 kudos

Resolved! Serious sound issue sky sports uhd

Hi, I've got really serious problem with the sound. Forget the cutting out with Dolby Atmos, that is nowt compared to this problem.There is a guy called Andy Hinchcliffe just "recycling" absolute nonsense. So agressive tone. Oh goal, he's going to te...

Oxo29 by On our wavelength
  • 249 Views
  • 1 replies
  • 0 kudos

TV 360 Power Supply Failure

The power supply for my Virgin TV 360 box has failed. The box comes on for about 15 minutes then abruptly switches off. The time that it stays on varies with how busy it is so, for example, if I'm watching a programme while it is recording another it...

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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 1621 Views
  • 24 replies
  • 0 kudos

Recordings - can't scroll down.

Hi, if I say recordings the list is displayed. Red line underneath first program. I can't scroll down to the next program.To delete a program I'm having to use the recordings tab and scroll through the pics. Not ideal. Help please.

Oxo29 by On our wavelength
  • 322 Views
  • 5 replies
  • 0 kudos

Resolved! 4K / UHD on BT Sport Ultimate

Today, I was watching City V Newcastle on BT Sport Ultimate. I noticed the picture wasn't that great. I clicked on info and it said "HD". I compared the image with BT Sport I HD, and it was the same. Last week, I also thought the image for the footba...