Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
Hi there. This topic is similar to my situation. I've just received the TV360 box as part of the BB/sim upgrade package.I can't install the box where I can connect both the coax to the router and an HDMI to the telly.Is it possible to connect the HDM...
I live in Dronfield, postcode S18 (a Sheffield postcode) an area covered by BBC Look North (Yorkshire and North Midlands)I recently moved to Virgin (from Sky) and discovered that my default channel 101 local programming was coming from BBC East Midla...
I've been with Virgin for 14 years. Thick and thin. But I have been utterly dismayed upon my latest new contract. I was assured my service would be the same - it isn't. I was assured the new 360 upgrade from V6 would be a vast improvement - It isn't....
I have screen corruption and stuttering sound on multiple Sky Movies (HD) channels - on both boxes - especially bad on rom com and thriller right now.Anyone else getting the problem?
Hi alli just renewed my package and im getting 360 and Netflixbut there doesn't seem to be any info on how and when these will be updated in the documents,i asked and they said they will send a remote out for the 360 and update it but how long does t...
Hi, I've got really serious problem with the sound. Forget the cutting out with Dolby Atmos, that is nowt compared to this problem.There is a guy called Andy Hinchcliffe just "recycling" absolute nonsense. So agressive tone. Oh goal, he's going to te...
The power supply for my Virgin TV 360 box has failed. The box comes on for about 15 minutes then abruptly switches off. The time that it stays on varies with how busy it is so, for example, if I'm watching a programme while it is recording another it...
Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Hi, if I say recordings the list is displayed. Red line underneath first program. I can't scroll down to the next program.To delete a program I'm having to use the recordings tab and scroll through the pics. Not ideal. Help please.
Today, I was watching City V Newcastle on BT Sport Ultimate. I noticed the picture wasn't that great. I clicked on info and it said "HD". I compared the image with BT Sport I HD, and it was the same. Last week, I also thought the image for the footba...
