N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi,Not sure what is going on with the Gig1 server (which nothing has been touched, been running in modem modem for months) today service went down and now it's come back and half the channels are either missing or not locked, every time I run a speed...
Our Internet is slow, this has been an issue for sometime, other providers are giving customers a much better range, how can I arrange for you to double our speed?
Hi All, I'm wondering if anyone else is seeing similar (I'm in West London/Brentford area), or can help understand my superhub logs. I'm not sure whether this is a problem within my area that is being dealt with or something Virgin Media need to see ...
I have checked our speed now and it is constantly around 12 mbps when it is supposed to be about 250 mbps, is there an issue with the system?Many thanks
Can someone from the team tell me best and accurate Speedtest
Hello, I am experiencing latency and packet loss on my Gig1 connection with the Hub 4. This results in it being unusable for latency sensitive applications such as gaming.I have checked the router status and it seems there is noise on the upload chan...
Hi all to reading this and hope you are doing well,i got virgin medias gigabit package with tv channels and whatnot after leaving sky, however my computer doesn't have good wifi connection or sometimes doesn't even find the network in my house so ive...
Hi, I've seen a massive drop off in my upload speed in the last few days. Normally I hit around 50-55 but I getting anything from 0.5-6 now. For what I use my broadband for I need at least 20-25 When I check on the Virgin Media help page for my postc...
Good afternoon,I've been on the 1 gig connection for about a year now. Recently I've seen some more inconsistent speed fluctuations throughout the day. I reset the router and within 24 hours I seem to be getting a small number of T4 timeouts and a hi...
I have been getting consistently slow download speeds in the evening.I should be getting 130mbps - which I can do at certain times of the day, but more often than not, speed is 10-20mbps.Upload speed appears unaffected - a consistent 20mbps.This has ...
