Very Slow Network

Question

I am experiencing very slow network today. Various speed tests all comfirm similar results, with download at about 15Mb/s, while upload is just 0.7Mb/s, my package is M250. Restarted my Hub3 (in modem mode) and router, but nothing help.

Speed test of VM reported no issue in service area, but reported "We can’t connect to the broadband kit in your home". My Hub3 is showing a pink LED at this moment. It is fibre to coaxial setup which run on top of OFNL network, I also noticed the converter showing green for OPT IN and PWR, but not for OPT OUT.

legacy1 · Answer

get new cableDigitus LAN Cable Cat 6-3m - RJ45 Network Cable - S/FTP Shielded - Compatible with Cat6A &amp; Cat7 - Grey : Amazon.co.uk: Electronics &amp; PhotoTest with PC to hub in modem mode (you can copy your router WAN MAC (not hub) to PC NIC without hub restart )if still slow speed setup Broadband Quality Monitor | thinkbroadband to your routerpost hub downstream and upstream

Cardiffman282 · Answer

Try again after unplugging the hub for 30 minutes.&nbsp;

legacy1 · Answer

30 minutes?

Daniel_Et · Answer

Hi Yat, thank you for your post.We're sorry to hear about the slow internet speeds you're experiencing 😔Have you tried following the advice provided by legacy1 and Cardiffman282? If so, has it made any difference to the situation?Further advice on how to fix slow internet speeds can be found here.Please pop back to us at your earliest convenience.Regards,Daniel

Yat · Answer

Just when I was about to setup the monitor, it mysterious resumed normal after a few hours.&nbsp; Thank you everyone.

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Very Slow Network

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