Has Virgin Ever Reduced Your Broadband Speed?

Question

We have noticed recently that Virgin have halved our upload speed and the wifi signal ia no longer good enough.

I renewed my contract recently online and was given to understand that everything would remain unchanged.but it hasn't. For years I've been uploading data weekly using filezilla at just over 3mps. Now that is halved.

Possibly coincidentally the wifi signal will now not reach a laptop which has been happily used in that position for years.

Of course these days with little or nothing in writing it's carte blanche for unscrupulous companies to ride roughshod over consumers.

I hope that isn't the case here

Adduxi · Answer

In a word - No. &nbsp;I’ve been with NTL/VM on and off for many years and never had any speed problems.

jpeg1 · Answer

Sounds like you need to checkout the wifi coverage rather than the broadband service.&nbsp;

legacy1 · Answer

test by wire

Adduxi · Answer

Test with the Samknows speed site at http://www.samknows.com/realspeed&nbsp; &nbsp; This will show the speed being delivered to the Hub and your device.&nbsp; Run the FULL tests and post the results for comments.

jb66 · Answer

You think Virgin have a secret setting to reduce WiFi range and speed?&nbsp;

Forum Discussion

Has Virgin Ever Reduced Your Broadband Speed?

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