Virgin Broadband via OFNL network
Hi,
I live on a new build estate serviced by OFNL. Virgin have announced a partnership with OFNL. Virgin has recently come to my village. Parts of the new build estate are showing available on the virgin broadband checker. Including the house next door .
However as I'm on a corner plot. my postcode is different and showing as unavailable on the post code checker. Does anyone know the best way to query this with Virgin?
Spoke to the pre-installs team on 0800 052 1734 . They confirmed that service is available for my postcode. They transferred me to sales to place an order. Sales said that its not available in my arena. When i explained pre-installed team just told me it is. They said "i would just order with another provider mate" and promptly hung up the phone!