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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Resolved! Broadband speed and device registration

Hi:Supposed to have been speeded up on broadband but still showing 90mgpm or slower,rebooted router but nothings happened.Second problem is cant add device to watch on other devices,has three showing with additional spaces but cant acces them,if I go...

mjsp8 by On our wavelength
  • 4 replies
  • 0 kudos

Resolved! Upload Speeds

Is there anyway to upgrade my upload speeds? Or are there any plans to roll out better upload speeds? Looking to get a better uplink so my cloud backups & transfers go faster, my street has also now gone through a full fiber update so can now get 900...

robonuk by Tuning in
  • 5 replies
  • 1 kudos

Resolved! 5 to 40 meg after 1gig install.

I had 1gig installed yesterday after nothing but problems from Sky/ openreach but I am having problems with virgin now. In the first hour I was getting anything from a few meg to 370 but now I can’t get over 40 but upload is constantly at 50meg. I ha...

Code meaning

Nearly a week now without broadband, things go wrong I understand that, however when I in to look at the status of my area, it always gives me a day and a time usually 14:00 when that time passes I just get same time but 24 hours later.My question is...

neilien by Tuning in
  • 2 replies
  • 0 kudos

Not getting 1G as advertised.

I had virgin 250Mbps broadband for over a year until Virgin contacted me a few weeks ago and offered me a new deal. 1Gb broadband and keeping my maxit tv package and weekend calls landline phone and sim card  for £2.00 less than I was paying (now £60...

Intermittent connection issues

Hi,For the last week I’ve had intermittent connectivity issues on a daily basis. It lasts for 1.5-2 hours each time it happens, and during this period my upload speed will be close to 0mbps. My download speed is still 250+mbps, but due to the upload ...

DurSth by Joining in
  • 3 replies
  • 0 kudos

constant braodband dropouts

i keep getting constant broadband dropout making it impossible to use. status shows partial us onlyNetwork LogTime Priority Description03/03/2023 22:31:44criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**...

1Gig -Upload speeds dropped from 52Mbps to 10Mbps

I'm currently on the 1gig package, download speeds are always around 900mbps, however my upload speeds have dropped from 52Mbps to frequently being below 10Mbps (never going above 10Mbps)This is running speed tests on different devices, both wireless...

Phunk1 by Tuning in
  • 28 replies
  • 0 kudos

Weird Mac vs. PC Speed

I have Gig from Virgin and run from Hub 5 to Desktop PC. Speeds were ok'ish last night (first time using it) then after about an hour it dropped and according to SamKnowns, Im getting full speed to router and only 80-100 on device speed. I have a gig...

Resolved! 1Gig speeds a bit less than expected

Hello all,I recently upgraded my 500Mbit connection with volt to 1Gig and a Hub 5, no big problems.I am wondering however, if it's possible to "tweak" things to get the best out of it .I started out at 100Mbit and went up the ranks from there and at ...

Foxa by Tuning in
  • 12 replies
  • 0 kudos