Speed issues / Pods
Had a 1gig line installed two days ago… speed seems ok in all but one of the bedrooms, where my son has his PlayStation. Speed is typically around 10mb download, which is unusable. i have run tests on the virgin app to confirm this, however it is not clear how to get a ‘pod’ issued for a speed under the guaranteed minimum limit if 30mb. i have tried calling and end in an infinite loop of automated robots. Can any one help? There is nothing in the app I can see to order a pod. It just tells me to restart the router.