N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
As above, regularly get much less than I pay for via my wired connection.BQM looks fine, speedtest results dont.What info do you need to advise.Thanks in advance
I got an e-mail this morning that the new upload speed is now available and all I have to do is switch off the routerwait 10 seconds and switch it back on then check the speedSo I did this....twiceand the upstream service flow on my hub5 is still the...
Chart from Samknows Before the 12th June I'd consistently get speeds on the whitebox of 900mb+Speeds started to drop on the 13th June, now the connection completely maxes out at 600mb, it's as though I'm on the 600mb package or something, nothing wil...
After the weekend broadband issues (half of the weekend without internet), my upload is under 1mbps all the time. It's Thursday, and you still didn't fix this... When Virgin is gonna start providing services we are paying for?
I am making this post to make my conversations with the support agents easier.I had this same issue at the beginning of May, five weeks ago, and it was resolved by the changes made in the cabinet on the street. Now the issues are back again.My Hub 3 ...
I am making this post to help me converse with support agents. I had similar issues in the past, some 8 months ago, and they were resolved. Unfortunately, they are back.My hub loses connection to the Virgin network every 2-3 hours, and sometimes - up...
I'm on gig1 and have rebooted my hub several times but my upload speed hasn't increased. I tried explaining this to the call centre but they didn't seam to understand so booked an engineer visit. Luckily my appointment was today after the storms knoc...
With the upgrade to COD Season 4 and Rocket League I moved my CAT5e cable from my SKY Modem to the VM Modem, and last night I got issues in COD, Rocket League and Warcraft.The BQM below shows exactly what happens when gaming. You can see around 9.30p...
I am using the M200 package and generally my experience has been positive, however recently I have been encountering a recurring issue when attempting to stream to Twitch resulting in repeated crashing of upload speeds from 6000kbps to almost zero, t...
For a couple of weeks now the upload speed on our 1Gb package has been sitting around 25-30Mbps instead of the usual 52Mbps. We're also noticing artifacts when watching live or recorded TV (streaming is fine) - which may or may not be related. Virgin...
