Hi. New here, and can't seem to get through to speak to any VM reps, so hope they keep an eye on posts at this forum.I have an M350 broadband package, but my download speed is 90 Mbps, below the 181 Mbps minimum guaranteed download speed as stated in...
I’m struggling with speeds on my Amazon Firestick. A speed test via VM connect on my mobile behind the TV where the Firestick is gives a result of around 600. But a speed test run via the Firestick barely gets 30. I can also plug an Ethernet direct i...
Hello! after 6 years with Virgin I am considering moving to another provided.At the beginning of the month I received this message from virgin announcing essential work at the beginning of Feb, after that I am having a lot of issues with my connectio...
Hi All,There's been some recent roadworks (not VM) and since then my internet is Slow with Low Width Broadband when using Zoom. Now VM have indicated under Status works in my area for next Tuesday. Is this why I am suddenly having these issues?Advice...
Hi all, so I recently signed up to virgin via local rep as its new to the area , he said having an 02(the company)number upgrades the Internet from m250 to m350 but my package is 250 and I've not seen anything higher than that current moment running...
Hi i just got a SuperHub 5 about a week ago and so far it's somehow even worse than the last. I've had every version of the SuperHub and i can't get my head around how they get significantly less "Super" every time. So my issue is when i boot up my P...
Looks like my connection is being a bit glitchy at the moment (sometimes dropped packets). Restarted my modem yesterday which vaguely helped, but still seeing frequent T2 and T3 timeouts. In addition to this, I currently have a 6db attenuator, and wh...
I renewed my VM contract on 2nd Feb and took the 1Gig upgrade, my download speed has not changed at all. I was on 600Mbps previously and I am still getting the same download speeds of around 300Mbps. Does this take a while to change or am I being fob...
Hello, I have recently received a pod for signal strength enhancer. I have followed all the instruction(s) on how to install; besides, I have plugged in the pod in different locations in my house, from a metre from the Hub 3 router to as far away fro...
1 router super hub 5 ?2. ethernet in pc 100/1000 1gb card or need the 100/1000/10000 card . 10 gb card 3. when it comes looking and cant work out 1gb to 2gb in package goes up £30 a month but £6 extra confused ... thanksnote not on my postcode yet .....
