N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I am using the M200 package and generally my experience has been positive, however recently I have been encountering a recurring issue when attempting to stream to Twitch resulting in repeated crashing of upload speeds from 6000kbps to almost zero, t...
For a couple of weeks now the upload speed on our 1Gb package has been sitting around 25-30Mbps instead of the usual 52Mbps. We're also noticing artifacts when watching live or recorded TV (streaming is fine) - which may or may not be related. Virgin...
    Just upgraded to Gig1 and have some issues with ping/latency. are my power levels too high? Or do i just wait a couple of days
Since the recent upgrade to 100 Mbit upload speed my 1 Gbit download seems to have been reduced to 500 Mbit.All the automated checks say there is no issue, but I think the wrong package has been applied to my account.Tried calling but can't get throu...
Hello all I am on a VM Gig1 (Boosted by Volt!) line and the poor thing appears to be affected by noise that VM can't solveAt the last visit a few months ago the tech replaced all of the internal bits of the line but noted the line to the cab was very...
Good afternoon,my broadband has dramatically reduced in speed. I cannot stream a 1080p HD youtube video without there being significant lag spikes. I was apparently upgraded from 50mbps to either 125 mbps. A few months back, there were no issues. Tha...
Does anyone else pay for top class speed and not receive it?I’m on the 500Mb package and am lucky to get 3Mb download speeds. I’ve tried customer services who offered me a guarantee package at £8 extra per month; I have rebooted the hub several times...
Just a quick question.Is the 2.5 Gb port working on the Hub 5?I have a mesh network connected at 2.5 Gb currently and not certain that I am seeing 2.5 Gb from the Hub 5.Thanks for your answers in advanceRegardsInfinidim
Morning All,Trying to get an answer from the telephone team, but not getting too far....All the M50 to Gig1 Fibre are getting speed increases.But I dont' seem to be able to get an answer on IF M600 is getting a speed increase for uploads or not and i...
Since few months the internet connection is extremely bad. Every few seconds it drop and is becoming impossible to even use Zoom. We pay a lot of money for something that should suppose to go at 1gb and instead is laggy and unusable. Speed wise I nev...
