I recently just upgraded to Gig1 (cable, not full fibre), as I was mainly looking to replace the old router for the newer Hub 5 model. Note that I run the router in modem mode, as I use a home-built OPNsense router/firewall (which the BQM pings to), ...
i am embarresed to say this, but since i got this package i have never ever had more than 45mbps download speed the first few months of upgrading to this, and now in the last few months its never went above 11.6mbps. and im only now seeing that on th...
Got 1gig as previous tenant used it and said it was great. Since last year OCT we started using 1gig which was close to that speed at begining, then got worse following few dropouts, been notified from them this is normal as new line or connection ha...
Hi,Broadband speed is less than 10 MB upstairs and I am not able to play games on PC.please help !!KRsSan
I'm on 125m, last few days im getting 5 to 10. Intermittent packet loss when pinging via virgin router, same from a desktop. Trace dropping out too but sometimes ok.
Hi, I have been with Virgin for a few weeks now and having nothing but problems, the upload speed has been all over the place and most days it's at 0.20mb and it's supposed to be on 75/100mb. This is affecting our work as we both work from home and i...
Hi,I have a significant number of Pre/Post-RS errors on the downstream and T3/T4 timeouts on the upstream. I have tried rebooting the Hub 5, making sure the coax cable is tight and resetting the Hub 5. I had an engineer visit on the 8th of June but t...
Why do Virgin Media use call centres abroad? When you try explaining to them, they just don't understand what I am saying. I don't mean to be rude. It's a wonder why people are reluctant to sign up for Virgin Media. I logged into my account and saw t...
3.0 Downstream channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 13310000003.641QAM 2562521390000007.342QAM 256131470000007.241QAM 25624155000000741QAM 256351630000006.942QAM 256461710000006.742QAM 256571790000006.542QAM 2566...
Hi All, Last week a virgin team turned up at the end of our street, they were in the ducting and pulling out the PEDCAP’s under the street and in the green cabinet, which they failed to close properly. I will assume to fault find. I noticed when they...
