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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 33 kudos

Broadband reliability and speed issues

I had a few text messages regarding work in the area last week, since the work broadband has been very wonky! With regular dropouts and speeds reporting all over the place.I’ve power cycled the router and internal mesh wi-if a few times, but it’s no ...

WookieeM by Tuning in
  • 7 replies
  • 0 kudos

Very Slow upload speed

Hi,I am currently experiencing very slow upload speed's of around 0.13mbps which is very painful while using the internet for work.I did a broadband test via my virgin media and it shows that:But there is no more information.Please can someone look i...

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Upstream Issues

For some reason my connection keeps freezing and looking at the logs in my hub I think its due to upstream issues.  Can someone from Virgin have a check as I don't think its a local issue but network.Thanks.Channel Frequency (Hz) Power (dBmV) SNR (dB...

Resolved! Hub4 -sudden drop from 1.1Gb to 94Mb in download

So I check my download speed every few days to make sure I get what I am paying for,  Samknows real speed would usually come back with around 1140 and 940 - Ookla would come back with around 940Mbps too. During all this the upload is a constand 52Mbp...

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ozsat by Superstar
  • 218 replies
  • 0 kudos

Gig1 with Hub 4 - Poor broadband speeds for wired

Hi, Can anyone help?I have a Gig1 package with a Hub 4. I can get with a wifi connection 100Mbps download (on my laptop) and 250 Mbps download (on my iphone). On the other hand with a wired ethernet connection directly to the router my laptop shows a...

very slow upload

I have been having very bad up and dowload sppeds on and off all day in cf24, upload spped to fluctuate the worst, between 1mbs to 14mbs rather than the 35ish i normaly have, yet virginmedia says there are no issues in my area, can some one look into...

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Intermittent connection

I keep getting intermittent connection every few day and this issue continues for an hour or two at least. It is not a SPEED issue, but intermittent connection (with the upload speed suddenly as low as 1 Mbps or less. The upload speed is not always a...

BARBORA by Tuning in
  • 50 replies
  • 0 kudos

Daily latency issues

HiI game most evenings and I noticed in the last week that I was losing packets and my in-game ping would go nuts.First noticed 10 days ago when I was streaming and my OBS was having real issues dropping 25% of the frames and struggling to get more t...

c11umw by On our wavelength
  • 24 replies
  • 0 kudos