N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Dear allI seem to have the same issue here as many others do on the forum. Upgraded to a gig service to find my wifi speed at approx 300-400 mbits. Have done that sam knows and it shows 1gig getting to the router but the wifi speed is 300-400. Even ...
I've been told by support that my connection should improve in 24 hours, but I've been told that 4 times over the last 6 days.I've also been told that the problem I'm experiencing is limited to my connection and not an area issue.An engineer came out...
Up until a couple of weeks ago, I was on the 350 package and generally download speeds were ok. I since upgraded to 500 and the speeds are slower than previously.I had an engineer out this morning to change the Hub (unrelated issue - the old one had ...
I have upgraded from 350 to 500 3 weeks ago since then my speed is all over the place. From 1mb to 400mb never reach 500. I had no problems with 350 before as 99% of time it was spot on. Virgin can't see any issues. Had my mate to have a look at it a...
We have the Gig1 and it worked well for about 8 months. Then boom all went to pot. We average a dosconnect every 30 odd mins 24 hours a day. Others on our estate say the same. It's do with out upload going to 0.00Mbps. The gig1 specialist said that t...
I used to easily get 500mbps and would sometimes peak into 600mpbs and now for the past 2 weeks I've only been getting 80mbps with no changes since I first got the router.Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID11950000002.5...
The past few days I've been experiencing very slow upload speeds seemingly in the afternoon. Downloads are seemingly OK once a connection is established, but new requests often time out.Here's a recent speedtest showing 0.02 Mbps up. Fast.com gives s...
Hi all,Gig1 customer in Croydon here.Over the past several months I've finding myself having to reboot the Hub 4 every other day because the download speed drops from near full-speed (1Gbps) down to <1Mbps.There is no problem with the upload speed, a...
been getting slows speeds for the past month even dropping below 100mb
After persistent issues over the last 5 days with connecting to telegram and gmail (the former will hang on "connecting" for 15-30 seconds at a time before establishing a connection, the latter simply will not load the modern client), I've been diggi...
