N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Opted into a contract in August and with a Minimum guaranteed speed of 58mbps and an average of between 108-111mbps. During the day we’ll be lucky to get 30mbps. We also have an issue of the wifi cutting out during the night. I believe we have the Hu...
I have never had the wifi speed I'm paying for,and now it's even slower than when I first had it I stalled
Just like so many others, my upload is busted after 'work in the area'. I wouldn't be so bad but only a while ago I had to get them to fix the download power levels. It's on modem mode and its staying that way.I know by the time someone gets back to ...
Hi I'm on 200mbps plan and I'm getting nowhere near these speeds. Some days it's manageable, others it's just unusable. Last night I was on 0.75mbps!! Called the helpline and told me to reset router. Worked for about 30min and then I was back down to...
hi from the last week ive been having constant packet loss on upload my upload speed is also very slow with 1 mb however my download speed is fine 100mbps and no packet loss on download. ive spoken to virgin media they said there are some works going...
Hi all,I have been getting terrible speed on my M50 connection since 12th September. 12 months left on the contract. I raised a complaint via the online form and I am confused with the answer. it claims no issues with the VM network or hub, but my Su...
How do I access additional pods ? Signed up to 1G wifi...promised the earth (ie 3 pods) and its rubbish. Spent 6 hrs try to sort on customer services whatsapp chat, being fobbed off and told needed to pay for the hub 5 pods. Finally rang directly ...
300mbps into hub 3.0 but only getting 46.8mbps out to my computer, any help and advice greatly appreciated.
Hi,I've had Virgin Media (M200 Fibre) for a little over a month and for about nearly two weeks now, I'm getting connecting drops everyday ranging from 1 min - 30 min. Usually it's short but sometimes it's lasting for a while. I've been writing this p...
Have Virginmedia withdrawn 500mb and above up to 1gb services in Glasgow and indeed Scotland?Checked online for a number of friends today, and every Postcode checked max avail was 350mb.Had 1gb myself previously and 350mb at 2 different Glasgow addr...
