Recent DiscussionsAny help with my very slow (1 GB) internet would be appreciated. I'm a new customer with Virgim media, about two weeks now, and I signed up for the 1 GB internet, as you can see from the speed test, I'm not getting anywhere near that speed, I have tried a few thin...SolvedJust joined Virgin Media but 3 days in and problems. Hello, I just joined your broadband fibre internet package M125 (good offer with £100 credit applied) and the speed has been fine the first few days around 132mbps. [Mod Edit: Images/personal in...Why the sudden and regular ping spikes? What could be causing these regular ping spikes as seen in BQM? All was fine until around 1900 on 16.12.2025 Super Hub 3 in modem mode with an Asus router [removed - image/personal info] prio...speeds terible last 3 days hi there, for the last 3 days my dowload speed are terrible 32Mb on my 1Gb service, funny though my upload is faster at 65Mb , and i contacted help desk , engineer came today , all the equipment was ...SolvedXGS-PON & Volt Got my Volt benefits recently. Already got a free mesh booster on the way……everything is showing correct in my online account. But, no speed boost! Tried turning the hub on and off over the las...SolvedHub 5 Stats and Levels - potential issues? I’m looking for some advice and, if it warrants, an engineer visit, as my Hub 5 stats suggest an ongoing downstream DOCSIS 3.1 issue. Background I moved into this property about a year ago and brou...Issues in south manchester? I’ve slow speeds this evening - 30mbps on a 1gbps line. That’s a wired speed test too. Are there issues? Nothing on status page. Thx! High latency only resolved with router reboot Hub 3.0 in modem mode Every month or so, I notice ping spikes while working from home. Upon checking the BMQ you can see it's terrible. 192.168.100.1 is inaccessible - like the web server is down ...NG21 outage every morning As titled, hub looses sync every morning for about an hour. Either reboots or goes red requiring a hard reboot. Walking around the block reveals no techs or vans doing their thing. Also it goes dow...Is this right? Image Removed I have M500 package but am almost unable to use the internet at times...is this as bad as it appears to be or am I just not understanding something here? All I get from the app on...
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